User manual

General

Problem:

My computer does not boot when connected to the Switch but works

fine when I connect my keyboard, video, and mouse directly to

my computer.

Solution:

• Make sure that the All-In-One USB KVM Cable Kit is connected

tightly between the Switch and the computer.

Video

Problem:

I am getting ghosting, shadowing, or fuzzy images on my monitor.

Solution:

• Check that all video cables are inserted properly to the Switch,

computer, and monitor.

• Check that the monitor you are using supports the resolution and

refresh-rate setting on your computer.

• Lower the video resolution of your monitor.

• Check that the video-cable length does not exceed 25 feet (7.6m).

• Check that the graphics card you are using supports the resolution

and refresh-rate setting on your computer.

• Connect the monitor directly into the computer you are having

trouble with to see if the problem still appears.

Problem:

I am getting a black screen on my monitor.

Solution:

• Check that all video cables are inserted properly.

• Check that there is proper voltage available to the power adapter

and that it is inserted correctly.

• Connect your monitor directly to the computer to verify that your

monitor is functioning properly.

Troubleshooting