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P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 2 TABLE OF CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–5 Connection Diagram . . . . . . . . . . . . . . . . . .
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 1 INTRODUCTION Congratulations on your purchase of this Belkin OmniView ENTERPRISE Series Remote IP Console (the Unit). Our diverse line of KVM solutions exemplifies the Belkin commitment to delivering high-quality, durable products at a reasonable price. Designed to give you control of your computer or KVM switch anywhere around the world through any web browser, the Unit can be easily configured to accommodate your existing LAN setup, large or small.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 2 GLOSSARY SSL Secure Sockets Layer Protocol—used for managing the security of a message transmission on the Internet. SNMP Simple Network Management Protocol—governs network management and the monitoring of network devices and their functions. ICMP Internet Control Message Protocol—used for message control and error reporting between a host server and a gateway to the Internet.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 3 OVERVIEW The Unit allows you to access the connected computer or KVM switch through the Internet by using a web browser. Using the latest compression technology, the Unit compresses the console signals and sends it through the network via TCP/IP protocols. The Unit automatically monitors server activities and notifies you if problems exist so you can resolve them quickly and inexpensively.
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P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 5 FEATURES (CONTINUED) AUTOMATIC MONITORING AND NOTIFICATION Monitors server functions and notifies users if the system becomes nonresponsive, loses power, has sudden video changes, or other signs of distress. It can either reset the computer automatically or notify the administrator via e-mail of any trouble. ACCESS AND COMPATIBILITY The interface is browser-based, so it can be used from any computer that is connected to the Internet or an intranet.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 6 CONNECTION DIAGRAM LIST OF ITEMS IN CONNECTION DIAGRAM (Fig. 1) 1. 2. 3. 4. 5. A/C grounded power source, 100–240VAC @ 50/60Hz 1A The Unit’s power connector Power cord with ground (supplied) RJ45 network connector Company network through which remote (VNC or Java) client communicates with the Unit 6. RJ45 Category 5 network cable 7. PS/2 connector for keyboard 6-pin miniDIN female on server 8. PS/2 connector for mouse 6-pin miniDIN female on server 9.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 7 CONNECTION DIAGRAM (CONTINUED) Controlled Computer Fig.
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P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 9 HARDWARE INSTALLATION INSTALLING THE UNIT INTO A SERVER RACK The Unit includes mounting brackets for installation in 19-inch racks. 1. Remove the first two Phillips screws located on the left and right side of the Unit. 2. Attach the two included brackets to the side of the Unit with the provided Phillips screws (Fig. 2). 3. Mount the Unit to the rack rail assembly. Fig. 2 Note: Mounting screws for the rack are not included.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 10 HARDWARE INSTALLATION (CONTINUED) CONNECTING THE CONSOLE Power down your server or KVM switch. Connect your PS/2-type keyboard and mouse to the “CONSOLE” ports. Take the video cable that is attached to your monitor and connect it to the “CONSOLE” video port (Fig. 3).
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 11 HARDWARE INSTALLATION (CONTINUED) CONNECTING THE KVM SWITCH TO THE UNIT Using the provided PS/2 KVM Cable Kit, connect one end of the VGA and PS/2 cables to the Console ports on the KVM switch. Connect the other end to the “CPU/KVM” ports on the back of the Unit (Fig. 5). Fig.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 12 LOCAL CONSOLE OPERATION Basic Configuration from Local Console for On-Screen Display (OSD) Menu Commands Press “Print Screen” twice quickly to gain access to the local On-Screen Display. Use the arrow or “Page Up/Down” keys to navigate through the menu. Press “Enter” to change a value. Use the left-arrow key to return to the root menu. Use the right-arrow key to advance to a sub-menu.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 13 NETWORK CONFIGURATION Multiple Servers Mode The Unit can be connected to a KVM switch. During initial setup, the user must connect a keyboard, monitor, and a mouse to the local port to set up the Unit. After the initial setup is complete, the user can leave the keyboard, monitor, and the mouse connected to the local port for local monitoring. Ethernet Configurations We recommend connecting the Unit as shown below.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 14 NETWORK SETUP Call up the main menu by hitting the appropriate hot key combination (the default is “Print Screen” + “Print Screen”). Main Menu O Network Configuration O Monitoring Settings O Security Settings O Serial port (RS-232) config O Local user control O Virtual Network Computer O Version Information Fig.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 15 MONITORING SETTINGS SERVER MONITORING The Unit may be configured here to detect certain common failure modes. Once enabled, the Unit will continuously monitor for a failure and, if it occurs, will log the event. It can also be configured to send out an e-mail to alert you to the problem. For completely autonomous monitoring, it is also possible to reset the power to the controlled computer.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 16 MONITORING SETTINGS (CONTINUED) 3. Message Format You can choose the type of e-mail message to send in the event of a failure. The default message length is normal; the short format is appropriate for messages sent to cell phones and pagers that have a limited display. 4. Send E-mail for Alerts This control must be enabled before any e-mail will be sent. You can use this to turn off e-mail without losing your other settings. 5.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 17 MONITORING SETTINGS (CONTINUED) 11. Alert If Power Is Reset If the Unit is reset or powered-off for any reason, this condition is activated when power is restored. This might be used in combination with other controls above. To enable, select “Yes”. To disable, select “No”. 12. Alert If My Ethernet Link Down If the Ethernet link signal to the Unit is lost, then this condition is activated.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 18 SECURITY CONFIGURATION To access the “Security Settings” menu (Fig. 15), call up the main menu by hitting the appropriate hot key combination (the default is “Print Screen” + “Print Screen”) and selecting “Security Settings”: Security settings 1. + Change overall security mode 2. Admin password: ******* 3. Turtle mode: Disabled 4. Turtle reset timeout: 24 hours 5. Reset turtle protection now 6. Stealth mode: Disabled 7.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 19 SECURITY CONFIGURATION (CONTINUED) SECURITY MODES OFFER DIFFERENT LEVELS OF SUPPORT AND CONTROL Turtle Mode This optional mode enables the Unit to shut down when it feels that its security may be under attack. For example, if more than five password failures are detected in a certain time frame, the Unit will shut down and disconnect itself from the network.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 20 SECURITY CONFIGURATION (CONTINUED) 9. HTTP Port Number: 80 Use this command to change the HTTP port number. 10. HTTPS Port Number: 443 Use this command to change the HTTPS port number. 11. Reset Web Server Use this command to reset the web server. 12. Idle Logout Time (Minutes): 30 Idle logout time is set in minutes. To change, enter new number of minutes. 13. Telnet Server Port Number: 23 To change, enter new telnet server port number. 14.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 21 SERIAL PORT FUNCTIONS The Unit has two serial ports. Each may be used for four different purposes: 1. ENTERPRISE Series Remote IP Console Log—outputs log from the Unit’s serial port. The following is an example of format of the log output: “@ Tue, 14 Aug 2001 15:34:37 -400 INFO: System startup. (Previously up at: Tue, 14 Aug 2001 15:32:32 -400) @ Tue, 14 Aug 2001 15:34:22 -400 INFO: Random words are 76/160 (47%) ones (passed test).
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 22 SERIAL PORT FUNCTIONS (CONTINUED) Port 2 has the same menu options as Port 1. The user must configure each port separately. Each port can be configured for different functions. When both ports are configured for the same functions, then the outputs of each port are identical. For example, if each port is set to “Telnet” function and a telnet command is sent to the Unit, then both ports will output the same command.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 23 SERIAL PORT FUNCTIONS (CONTINUED) Note: The settings for P1 and P2 are identical, except for the flow control setting, which only applies to P1. Accordingly, from this point forward, ports will be referred to as PX or Port X (Fig. 22). Port X - Baud Rate Settings Port X - Baud rate settings 1 a) PX - Baud Rate: 56k, 115.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 24 SERIAL PORT FUNCTIONS (CONTINUED) 5. Local Console Passwords You can set a password for the local console. This does not affect the passwords used for remote access. 6. Local User Exclude Options: Share, No Keyboard, and Blank Screen and Keyboard. When “local user exclude” is set to “Share”, the local user can type when the remote user (VNC, java) is connected and also controlling the same machine.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 25 VIRTUAL NETWORK COMPUTER To access the “Virtual Network Computer (VNC)” configuration menu (Fig. 24), call up the main menu by hitting the appropriate hot key combination (the default is “Print Screen” + “Print Screen”) and selecting “Virtual Network Computer”. 1. VNC Server Port Number: 5900 Normally, this is 5900, which is the default port for the first VNC display on a VNC server.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 26 BROWSER CONFIGURATION Network Setup On this screen, you can configure the network details for the Unit (Fig. 25). Fig. 25 Note: When you make changes to any of the above, your changes will take effect after the next reset or power cycle. If you want the new values to be in effect immediately, click on the button “Commit IP config changes” below.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 27 BROWSER CONFIGURATION (CONTINUED) Below, find a step-by-step example of how to define a new user. Step 1: Defining the User Name a) Select the user name that you would like to define from the “Users and Passwords” table. b) User1Name is currently set to “User1”. This value is a text string up to 15 characters long. The default value is “User1”. c) Type in new user name and press “Change”. Step 2: Changing User Passwords You will see the current password.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 28 SECURITY SETTINGS Security Settings There are a number of controls provided for the local console as well. The master password may always be used to change any settings of the system from the local console. You may restrict regular users as follows: Local Console Passwords You can set a password for the local console. This does not affect the passwords used for remote access.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 29 REMOTE ADMINISTRATION Accessing the Target Computer Enter the Unit’s address into the address bar in your web browser. When you have connected to the Unit, you will arrive at the Unit’s home page. Checking the Host Status From the home page, you can immediately check the status of the host’s screen and power. You can also access a log of recent activity.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 30 REMOTE ADMINISTRATION (CONTINUED) Fig. 28 Menu Items - Screen Contents Viewer Connecting To/Disconnecting from the Target Computer Press these buttons to connect to/disconnect from the target computer. Refresh Menu Resync mouse—the Unit re-syncs the mouse position. Reload screen—the Unit reloads the screen of the target computer. Optimize sharpness—the Unit automatically tunes the video picture for sharpness. Send Key(s)...
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 31 TROUBLESHOOTING How do I reduce the steady-state network traffic generated by VNC? 1. Improve video quality first. Any video noise is sent over the network. 2. Reduce resolution to 1024x768 or lower. How do I reduce the overall network traffic generated by VNC? 1. Use a flat-color desktop background rather than a picture of your family or corporate leader.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 32 TROUBLESHOOTING (CONTINUED) The mouse is always in the wrong position, by a small, fixed amount. This persists even after a “mouse resync” operation. 1. There is a screen position error, so the Unit’s idea of the mouse position is offset by the width of the black bars/or missing area. See the next question and apply it. There is a black bar to the left and/or top of my screen. Part of the image is cut off, from the left or top edges of the screen. 1.
P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 33 WARRANTY, FCC , CE, ICES STATEMENT FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin Components, of 501 West Walnut Street, Compton CA 90220, declare under our sole responsibility that the product: F1DE101N to which this declaration relates: Complies with Part 15 of the FCC Rules.
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P74045-B-F1DE101N-man.qxd 5/21/02 4:11 PM Page 35 Belkin Components 501 West Walnut Street Compton • CA • 90220 • USA Tel: 310.898.1100 Fax: 310.898.1111 Belkin Components, Ltd. Express Business Park Shipton Way • Rushden • NN10 6GL United Kingdom Tel: +44 (0) 1933 35 2000 Fax: +44 (0) 1933 31 2000 Belkin Components B.V. Starparc Building • Boeing Avenue 333 1119 PH Schiphol-Rijk • The Netherlands Tel: +31 (0) 20 654 7300 Fax: +31 (0) 20 654 7349 Belkin Components, Ltd.
