User manual

TROUBLESHOOTING
33
(F1D065-PWR for your appropriate country).
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
KEYBOARD
Computer does not detect keyboard and I get a keyboard error
reported at boot up.
• Check that the keyboard cable between the KVM switch and the
computer is connected properly. Tighten any loose connections.
• Try swapping your keyboard with a different one.
• Try connecting the computer to a different port.
• If you are using the keyboard software that was included with
your keyboard, uninstall it and install the standard Microsoft
keyboard driver.
MOUSE
Mouse is lost when I switch to a different channel.
• Check that the mouse you are using is connected properly to the
console of the KVM switch.
• If you are using a mouse driver that was included with your mouse,
uninstall it and install the standard Microsoft mouse driver.
• Disconnect and reconnect the mouse cable attached to the channel
with which you are experiencing problems to resynchronize the
mouse connection.
• Attach the mouse directly to the computer you are experiencing
mouse problems with.
• If the computer just awoke from standby mode, allow up to one
minute to regain mouse function.