User manual

TROUBLESHOOTING
32
A: The SOHO Series KVM Switch comes with a five-year limited
warranty.
TROUBLESHOOTING
VIDEO
I am getting ghosting, shadowing, or fuzzy images on my
monitor.
• Check that all video cables are inserted properly.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Check that the graphics card you are using supports the resolution
and refresh-rate setting on your computer.
• Connect the monitor directly into the computer you are having
trouble with to see if the problem still appears.
I am getting a black screen on my monitor.
• Check that all video cables are inserted properly.
• If you are not using a power adapter check that the keyboard cable
is connected and inserted properly between the computer and KVM
for the appropriate port.
• If you are using the KVM for video switching only and have no
keyboard and mouse connection between the KVM and PC, you
will need to purchase the optional 9V DC, 600mA power adapter