Wi-Fi® Dual-Band AC+ Modem Router AC1000 DB User Manual F9J1104 V1 8820nt01137uk Rev.
Table Of Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 USING YOUR ROUTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Initial Setup . . . . . . . . . . . . . . .
Getting Started What’s in the Box Initial Setup AC1000 DB Wi-Fi Dual-Band AC+ Modem Router Power Modem --- Combined power supply and ADSL Modem with built-in bundled power and Ethernet cable (attached to router) RJ11 telephone cable (attached to router) Network information card (attached to router) Belkin Setup CD with User Manual Quick Setup Guide Where to Place Your Modem Router For the best results, place the Router next to the master phone socket (the first one where the phone line comes into the dw
Getting Started 1 How to Set It Up Connect Your AC1000 DB Modem Router 1. Take the Router out of the box before removing the Power Modem. 2. Plug the Power Modem into a socket near your ADSL telephone line.
Getting Started 3. Unravel the bundle and connect the ADSL telephone cable. (ADSL filter may be required) 3 4. Insert CD to run the installer software. If CD does not launch automatically, find the setup program and open it.
Getting Started Run the Installer Software If you have DSL, you may need a username and password from your Internet provider 1. Click the Setup icon on the CD menu.
Getting Started 2. After a brief installation, the setup software will ask you for the network name and password from the network information card that is stored in the foot of your new Belkin Router. Store the card under the base of your Router for future reference.
Getting Started 3. A progress screen will appear while additional software is installed. This may take a few minutes to complete. Once finished, a “Success” message will appear indicating that you are connected to the Internet via your new Belkin Router. During setup you may be asked for additional information. You may need to enter a username and password provided by your ISP. This username and password is likely to be found on materials that came from your ISP when you signed up for service.
Getting Started Advanced Tools & Settings After the initial setup is complete, you have the option to change settings like your network name, security type, and password. To make these changes and others, click on the Advanced Tools icon at the CD Setup menu and select one of the following settings that you would like to change: Network Name & Security – Personalize your network name (SSID), password, and strength of wireless security.
Getting Started The Belkin Router Manager Router Settings User Manual The Belkin Router Manager appears in your system tray (Windows) or menu bar (Mac). Its icon indicates the current status of your Router and also allows you to access your Router’s settings to make changes. It also provides quick access to software that came bundled with your Router. To access the Router settings, click on the icon and select from the menu that appears.
Getting Started Adding Computers to Your Network Using the CD Wireless devices such as computers, network printers, and gaming systems can connect to your Router with a few simple steps. 1. Put the Setup CD into your computer. If the CD doesn’t open automatically, browse to your CD drive and open the Belkin Setup CD icon. 2. Click the Setup icon on the CD menu. 3.
Getting Started Manual Setup able baker If you know what sort of Internet service you have, you might try a manual setup. For this you will need a WiFi-enabled smartphone, tablet, or computer. belkin.### zebranet Connect to Your Router Retrieve the network ID card from the foot of your new Belkin Router. When requested, please enter the password (security key) provided on the card. Take a moment to look at the light on the front of the Router.
Getting Started Using the WPS Button 1. Start WPS Push Button Connection (WPS PBC) on your computer or other Wi-Fi device that you would like to connect wirelessly to your Router. Often there will be a button for this purpose in software that came with the device, or a physical “WPS,” “PBC,” or “Security” button on the device itself. 2. Within two minutes, press the WPS button on your Router. The WPS light (small light above WPS button) will blink blue while it listens for your Wi-Fi device.
Getting Started http://router/ Internet Status: Connected Manually Set Up Your Internet Connection Use a browser to visit http://router/ The router homepage should appear. The status of your Internet connection is shown in the upper right corner of the router homepage. If after a few moments it says “Connected,” you’re done! You can surf the Internet. You can also try visiting http://192.168.2.
Getting Started Internet Status: Not Connected g DHCP Client List Static Route Internet WAN Connection Type DNS MAC Address Wireless Channel and SSID If not, select “Connection Type” from the menu on the left. If a password screen appears, press “Submit.
Getting Started Dynamic/Fixed IP (1483 Bridge) Select “Dynamic/Fixed IP (1483 Bridge)” from the menu that appears and press “Next.” In most cases the IP address is dynamic, in which case all you need to do is enter the correct VPI and VCI values and select the correct encapsulation mode (check with your ISP if you are unsure), then click “Apply Changes.” If your connection uses a static IP address change the “IP Assigned by ISP” option to “No” and enter the address details supplied by your ISP.
Getting Started Internet Status: Connected If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet. PPPoE/PPPoA Connection Some ADSL providers require a PPPoE or PPPoA connection. Select either PPPoE or PPPoA (check with your ISP if you are unsure of which you need) and press “Next.” If these steps do not work, try restarting the Modem Router and repeating the process.
Getting Started Internet Status: Connected Enter the username and password supplied by your Internet provider, enter the correct VPI and VCI values, and select the correct encapsulation mode (check with your ISP if you are unsure of what VPI/VCI and encapsulation values to use). Then click “Apply Changes.” Ignore the other fields. The Router will restart. If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet.
Getting Started Connect Your Wireless Devices Android (phones and tablets) 1. Open the Settings app and select Wireless and Network. iOS (iPhone, iPad, and iPod touch) 2. From there, select Wi-Fi to see the list of available networks. 1. Open the Settings app and select the Wi-Fi menu item. 3. Select your wireless network from the list. If asked to do so, enter your network password. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password.
Getting Started Windows® 7 Your computer provides a menu of available wireless networks at the right end of the task bar. 1. Left-click on the icon that looks like signal strength bars. 2. Select your wireless network from the list. If asked, enter your network password (network key). Windows Vista® and Windows XP Your device provides a menu of available wireless networks at the right end of the task bar. 1.
ADDITIONAL CAPABILITIES Adding USB Devices 20
Additional Capabilities Adding a Drive Adding a Printer You can share a USB hard drive or flash drive to your network via your Router’s USB port. Once connected, you can share files and music with other computers and devices within your network. You can add a printer to your network via your Router’s USB port. Once connected, you can print from various computers and wireless devices within your network. Plug your USB hard drive into the USB port on the back of your Router.
Additional Capabilities Adding Other USB Devices Other USB devices may also be shared via your Router. Plug your device into the USB port located on the back of your Router. When the light above the USB port is lit, your device is available to computers on your network.
Additional Capabilities USB Print and Storage Manager Guest Access The USB Print and Storage Manager helps to manage and monitor the use of your USB printers, scanners, hard drives, and other devices that are connected to your Router’s USB port and shared across your network. USB Print and Storage Manager is found in the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). You can allow guests to use your Internet connection without joining your personal network.
Additional Capabilities Media Server Media Server sends media from a USB drive attached to your Router to any UPnP (Universal Plug-and-Play) or DLNA-compatible device on your network. These devices include certain gaming systems, televisions, Blu-ray players, and cell phones. There are several settings in the configuration page: When you click “Apply Changes,” your Router will start applying your changes.
Additional Capabilities There are four different filtering options: 1. Block malicious, adult, and other non-family-friendly sites 2. Block malicious and adult sites 3. Block malicious sites 4. No filters If you think that there is a site that should be added to the filtering list, you can submit a request at safeweb.norton.com. Website filtering may not work as intended if: 1. You are connecting through a VPN router. Website Filters. Powered by Norton 2. You are routing traffic through a proxy server.
Additional Capabilities IntelliStream QoS There are two ways to enable IntelliStream: IntelliStream is a feature of Belkin routers that prioritizes video and gaming traffic for a better online entertainment experience. Run a Speed Test: In order for IntelliStream to provide you the best media experience, your Router needs to know what your approximate Internet speeds are. Click “Run a Speed Test” and the test will begin.
Additional Capabilities Once complete you will see the results. If your Internet speed is greater than 70Mbps when downloading, IntelliStream QoS will only improve your uploading experience.
Additional Capabilities Refresh – This will retest your Internet speed. Manual set – This will let you set your approximate Internet speeds. If you do not know your Internet speeds, call your ISP. When you click “Apply Changes,” your Router will save your changes. When you click “Apply Changes,” your Router will save your changes. IntelliStream is now enabled.
Additional Capabilities IPv6 Configuration A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6. Pass-Through Devices connected to your Router can talk to each other using native IPv6 packets, but information will be sent to all connected devices. Pass-through is not efficient and is not recommended for consistent use.
Getting to Know Your Router Router Front Panel B) W i-Fi Protected Setup (WPS) Light and Button A The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS-enabled Wi-Fi devices such as computers. To use the WPS feature on your Router, see “Getting Started > Adding Computers to Your Network > Using the WPS Button”. B The small light near the WPS button shows what is happening while you are using WPS to establish a connection .
Getting to Know Your Router Back Panel A A) Modem (WAN) Connector C) USB 2.0 Ports D) Reset Button Connect the Ethernet cable from the supplied Power Modem to this port. USB printers, disks, and other USB devices plugged into these ports will be shared on your network. Each USB port has a light that indicates its status. This button is used to restart your Router in rare cases when it functions incorrectly. Resetting the Router will preserve your settings.
Getting to Know Your Router Power Modem Upper Panel Lower Panel A A C A) Power Modem Status Light B A) Reset Button This button is used to restart your Power Modem in rare cases when it functions incorrectly. Resetting the Power Modem will preserve your settings. This button may also be used to restore the factory default settings. Please see the Troubleshooting section for more information. Power Modem’s status is shown by the light on the front.
Technical Details Technical Features Universal Plug-and-Play (UPnP) Compatibility The UPnP (Universal Plug-and-Play) feature in your Router offers seamless operation of voice and video messaging, games, and other applications that are UPnP-compliant. Integrated 802.11a/b/g/n/ac (Draft 2.0) Wireless Access Point Utilizing Dual-Band Network technology, your Router creates two separate networks (one at 2.
Technical Details System Requirements Setup Software A computer running Windows® XP SP3 or higher, Windows Vista®, or Windows 7; or Mac OS® X v10.
USING YOUR ROUTER Enabling Auto Update on Your Belkin Router The Router has the capability to automatically check for a newer version of firmware and alert you when it’s available. You can choose to download the new version or ignore it. By default this feature is disabled. If you want to enable it, select “Enable” and click “Apply Changes”. 3. Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”.
using your router 6. Select “Enable” by clicking the radio button and then click “Apply Changes” at the bottom of the screen. 4. Click on “System Settings” in the left-hand column under the “Utilities” heading. 5. Toward the lower-half side of the screen you will find “Auto Update Firmware Enabling”.
using your router Updating Your Router via Your System Tray (Windows) or Menu Bar (Mac) Once you have completed the setup process, you will need to update the new software for your Router. This can be done easily via your computer’s system tray or menu bar. Setup steps: 1. Click on the blue Belkin Router Manager icon (right-click for Windows) in your system tray (Windows) or menu bar (Mac). 2. Select “Check for Updates” or “Update Available” from the menu. 3. You should now see the Belkin Updater window.
using your router Updating the Router’s Firmware via the Web Interface The following steps show you how to update your Router’s firmware using its web interface. You do not need to be connected to the Internet as this interface is built into the Router itself. Setup steps: 1. Locate and download the firmware file from the Belkin support site. (Type your part number into the search box in the top right corner and look for “Firmware” in the title.) 2.
using your router 4. Open a web browser on the computer. 5. In the address bar of the web browser, type “http://192.168.2.1” and press “Enter” on your keyboard. 6. Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”. 7. Click on “Firmware Update” toward the bottom of the left-hand menu.
using your router 9. Select the firmware file by left-clicking on it and then click the “Open” button in the lower-right corner of the window. This will take you back into the Router’s interface. 8. Click the “Browse” button toward the middle of the screen to search for the file you saved previously. Note: The firmware version in the images below is depicted as an example. Your file name will vary depending on your model and version.
using your router 11. A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”. 12. A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router. Click “OK” once more. Congratulations. The firmware has been updated successfully. 10. Click the “Update” button.
using your router Resetting the Router Restoring Your Router to Factory Defaults Press and hold the “Reset” button for at least 10 seconds, and then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the restore is complete. Reset Button – Red The “Reset” button is used in rare cases when the Router may function improperly.
using your router Restoring the Router to Default Settings Using the Web Interface Symptoms 3. Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”. You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings. Setup steps 1. Open a web browser on the computer. 2.
using your router 4. Click on “Restore Factory Defaults” in the lefthand column under the “Utilities” heading. 5. Click on the “Restore Defaults” button.
using your router 7. The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes. Your Router has successfully been restored to its factory settings. 6. A warning box will open that says, “Warning: All your settings will be lost. Are you sure you want to do this?” Click “OK”.
using your router Resetting the Power Modem Restoring Your Power Modem to Factory Defaults Press and hold the “Reset” button for at least 10 seconds, and then release it. The lights on the Power Modem will momentarily flash. The “Power Modem” light will begin to blink. When the “Power Modem” light becomes solid again, the restore is complete. Reset Button – Red The “Reset” button is used in rare cases when the Power Modem may function improperly.
Troubleshooting, Support, and Warranty Troubleshooting Belkin Setup cannot find my Router. If Belkin Setup is not able to communicate with your Router during the installation process, please check the following items. The Setup CD does not automatically start. 1. Make sure that the wireless hardware on your computer is turned on, if available. If Belkin Setup does not run when you insert the CD-ROM, your computer may not be configured to open CDs automatically. 2.
Troubleshooting, Support, and Warranty Belkin Setup cannot connect my Router to the Internet. Belkin Setup completed installation, but I cannot browse the Web. The light on the front of my Router is blinking amber. If Belkin Setup is not able to connect the Router to the Internet, please check the following items: 1. Make sure the Router is connected to the Power Modem with an Ethernet cable via the Router’s one WAN (modem) port. 1. Use the troubleshooting suggestions within Belkin Setup. 2.
Troubleshooting, Support, and Warranty Belkin Setup completed installation, but I cannot browse the Web. The light on the front of my Router is solid amber. I can’t connect to the Internet wirelessly. If the light on the front of the Router is solid blue, then your Router is connected to the Internet. You may not be connected to the Router’s wireless network. Please refer to “Adding Computers to Your Network” in this manual for instructions. 1. Use the troubleshooting suggestions within Belkin Setup. 2.
Troubleshooting, Support, and Warranty I can’t connect to the Internet wirelessly and my network name is not listed in Available Networks. My wireless network performance is slow, inconsistent, suffers from weak signal, or I’m having difficulty maintaining a VPN connection. 1. Verify that your Router is on and the front-panel light shows solid blue.
Troubleshooting, Support, and Warranty Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property in Windows, go to the Windows Control Panel, open “Network Connections”, and double-click on your wireless card’s connection.
Troubleshooting, Support, and Warranty Does the Router support Wireless Protected Access (WPA) security? 5. Click “Apply Changes” to finish. Your wireless connection is now encrypted. Each computer using your wireless network will need to use the new key. The Router ships with WPA/WPA2 security turned on. Windows XP and some older network hardware may require a software update to support WPA/WPA2.
Troubleshooting, Support, and Warranty I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my Router. 5. Click “Apply Changes” to finish. Your wireless activity is now encrypted. Each computer using your wireless network will need to use the new key. 1. Log in to your Router. Visit http://router/ with your web browser. Click on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password.
Troubleshooting, Support, and Warranty A disk I plugged into the USB port is not showing up on my computer or in Memory Safe. A printer I plugged into the USB port is not showing up on my computer. 1. Is the light on over the USB port that the disk is plugged into? If not, try unplugging and re-plugging the disk. Please check that the USB connector is firmly plugged into the Router. 1. Is the light on over the USB port that the printer is plugged into? If not, try unplugging and re-plugging the printer.
Troubleshooting, Support, and Warranty A different sort of USB device that I plugged into the USB port is not showing up on my computer. Most USB devices other than disks and printers must be accessed via the USB Print and Storage Center. 1. Is the light on over the USB port that the device is plugged into? If not, try unplugging and re-plugging the device. Please check that the USB connector is firmly plugged into the Router. 2. Via the Belkin Router Manager, open the USB Print and Storage Center.
Troubleshooting, Support, and Warranty Technical Support AUSTRIA 0820 200 766 www.belkin.com/de/networking/ www.belkin.com/nl/networking/ NORWAY 81 50 0287 www.belkin.com/uk/networking/ POLAND 00800 - 441 17 37 www.belkin.com/uk/networking/ BELGIUM 07 07 00 073 CZECH REPUBLIC 239 000 406 www.belkin.com/uk/networking/ PORTUGAL 707 200 676 www.belkin.com/uk/networking/ DENMARK 701 22 403 www.belkin.com/uk/networking/ RUSSIA 495 580 9541 www.belkin.
Troubleshooting, Support, and Warranty Belkin International, Inc., Limited 2-Year Product Warranty What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with.
Troubleshooting, Support, and Warranty How to get service. To get service for your Belkin product you must take the following steps: 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim. 1. Contact Belkin International, Inc., at the phone number listed on page 56 within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b.
Troubleshooting, Support, and Warranty How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
Regulatory and safety Information Declaration of Conformity with electromagnetic compatibility and electromagnetic interference CISPR 22 Interference Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to the requirements of EN 55022 and EN 55024. These limits are designed to provide reasonable protection against harmful interference in a residential installation. We, Belkin International, Inc.
Regulatory and safety Information Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC, the EMC Directive 2004/108/EC, and the low-voltage Directive 2006/95/EC. A copy of the European Union CE marking “Declaration of Conformity” may be obtained at the website: www.belkin.com/doc For information on product disposal please refer to http://environmental.belkin.
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