User manual

16
Belkin® Secure 2 port Flip DVI-D/VGA/DP KVM Switch User Manual
TROUBLESHOOTING
The CAPS, NUM, and Scroll Lock lights on my keyboard do not function
when I connect to the Switch.
This is normal operation. The lock-state information is fully functional. Due
to the security of the Switch and known exploitation of lock-state
information for leakages, the LED status is not supported. Please refer to
the operating system for verification of the lock-state information for
CAPS, NUM, and Scroll Lock.
Certain keyboard functions are not working
Some non-standard keyboard functions are disabled by the switch to
prevent security risks. Contact Belkin Tech Support for latest compatibility
list.
Video
Problem: No video image in user display (both channels)
Solutions:
• Check that the display is properly powered.
• Check that DVI cable is properly secured at both sides.
• Check at the display on-screen menu that source selected
matches the cable connected to the display.
• Check if display video mode is the same as PC (DVI and DVI or VGA
and VGA).
• Check that display diagnostic LED is steady green.
Problem: No video image in user display (one channel)
Solutions:
• Reboot the computer.
• Check that the video cable connecting computer and KVM is
properly secured at both sides.
• Check that PC video output is sent to the connected video
connector (if PC supports multiple displays).
• Check that PC resolution matches connected display capabilities.
• Connect the display directly to the PC to confirm that video
output is available and that good image is shown.
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