User manual

15
Belkin® Secure 2 port Flip DVI-D/VGA/DP KVM Switch User Manual
TROUBLESHOOTING
Section 5 - Troubleshooting
General
No power, and none of the front panel LEDs are illuminating.
• Check that the power supply is properly connected to the mains
socket.
• Check that DC plug is fully inserted into the switch DC jack
• Check that the device is powered by using optical mouse with visible
red light. If power is not available, change the power supply.
The push-buttons buttons are not functioning.
If a remote control is being used the channel switching is controlled using
the Remote Control and the push-buttons on the KVM will not work.
Channel select LEDs are blinking with audible repeating clicking sounds.
• This occurs after the configuration is set. Power-cycle the unit
(disconnect and re-plug the power adapter).
• If the blinking and clicking still persist after power cycling the unit, it is
possible that the device anti-tampering system was triggered. Change
the unit and call Belkin technical support.
Keyboard
The computer does not detect my keyboard, or my keyboard does not
work when I switch computers or reboot.
• Check that the keyboard you are using is connected properly to the
KVM Switch.
• Check that the USB cable between the KVM Switch and the computer
is completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the keyboard works when directly plugged into the
computer (the HID USB driver is installed on the computer). Rebooting
may be necessary when trying this.
• Make sure you are not using a keyboard with an integrated USB hub or
other USB-integrated devices.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different keyboard.
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