User guide

Three-Party Calls 17
Operating the Forum IPhone 512
Tip: While you are talking with the first caller (the second caller is
on hold), you can initiate a conference with both callers. To do so,
press the conference key . To end the conference specifically,
please read the description on page 18.
3. Ending toggling: Press the goodbye key to terminate the
current call.
4. Then press the trunk key where the other caller is waiting. You
are now connected with the caller on hold once again.
Transferring / Forwarding Call to Another
Caller (Transfer)
1. Press the transfer key .
You hear the internal dialling tone. The person calling is put on
hold and now hears music on hold.
2. Dial the call number of the internal caller desired.
– Transferring a call with notification: When the caller
answers, announce the call transfer. Then press the transfer
key .
– Transferring a call without notification: When you wish
to wish to transfer the call without notification, wait for the
ringing tone. Then press the transfer key . The caller on
hold now hears the ringing tone of the transfer destination and
waits for the call to be accepted.
Conference
You can speak with two callers simultaneously in a so-called
“three-party conference”.
1. Dial the call number of the first caller.
2. Press the conference key .
3. Press the available trunk key (e.g. ) and dial the call
number of the second caller.
The other caller is put on hold.