User guide

Configuring the Forum 523/52486
Configuration
Generating Your Own MoH Files
The Forum 523/524 comes with an internal MoH file for Music on
Hold. The Forum 523/524 product CD contains a number of MoH
files with different volume levels, which you can load at a later
time as necessary.
The file format for non-resident Music on Hold is *.wav. You can
also save your own MoH in a *.wav file and load it into the
Forum 523/524.
If you have a Windows operating system, you can use the “Sound
Recorder” programme to generate your own MoH file. This pro-
gramme is usually located in the Windows directory called “Multi-
media”.
The MoH file must be coded with 8000 Hz, 8 bit mono in accord-
ance with CCITT, A-Law. This coding is required for the
Forum 523/524 and can be set in the “Sound Recorder” when you
save the file under Format (CCITT, A-Law) and Attributes (8000
Hz, 8 bit mono). The maximum allowable size for a MoH file is
640 KB (approx. 80 sec. play time). If a larger file is loaded then
this will be “truncated” and thereby will also only be played for
80 seconds. The MoH capacity can be subdivided in a maximum of
5 files. These files can be used for different companies or for
internal and external calls.
Note: If you don't have the Sound Recorder programme or the
appropriate codec on your Windows operating system, you should
install these components from your Windows CD.
Load your MoH file in the Web console's Configurator, in the
System: Components menu.
Note: When generating your own MoH file, you may incur a fee
for the use of non-resident melodies (e.g. a GEMA fee in Germany
or MCPS fee in the UK). The MoH files that come with your
Forum 523/524 can be used free of charge.