User guide

CSTA interface208
Application Interfaces
The CSTA interface based on phase 2 with a limited range of func-
tions available without licence, range of functions comparable with
the TAPI basic functions. You can use the following CTI applica-
tions without a CSTA licence:
z Forum Count 500(0): This charging software can query and
evaluate charge information via the CSTA interface. There is a
CSTA to V.24 converter (“Count4CSTA”) available which is a
standard part of the charging software for doing so.
z SNMP Agent This Windows service program facilitates
integrating the Forum 523/524 communications system into
SNMP-based network management. You do not require a CSTA
user log-on to operate this service programme.
To use the full CSTA interface performance, you have to activate
the extended functions (CSTA phase 3 BER / XML) with a licence
key. Activate the licence key in the Configurator on the System:
Licences page.
CSTA interface access is also protected by the password a user
account. You can configure a new entry in the Configurator on
the User Manager: User page. When creating the user entry,
you have to select the “Administrators” user group.
Authorisations can be assigned via user groups for using CSTA
functions on terminals. To do so, configure the options under the
CSTA header on the User Manager: User groups page. Please
consult the notes in the online help regarding this page in the
Configurator.
You can also develop your own CTI applications or adapt existing
CTI applications for the CSTA interface. To do so, you need the
CD-ROM, the developer documentation, library files and sample
applications, available separately. Contact your Belgacom agent if
you need this CD-ROM.