User guide

Examples of Use186
Team Functions
ephones). The team members can thus see which number a call is
for and can answer it by pressing the appropriate team key.
The team members can call each other via the team keys. For
example, Miller can call number 12 by pressing TK 12; the call is
then signalled to Smith’s telephone on TrK 12.
Line Busy Indication
If a line is busy, e.g. TrK 11 Johnson, the team keys 11 on Miller’s
and Smith’s telephones will indicate this.
Call Signalling
In this example, calls via the trunk keys are signalled acoustically.
Calls via the team keys are indicated by a visual signal (the team
key LED flashes).
Unified Team
The unified team described here is an example of a team configu-
ration within a department in which calls are to be managed
quickly (e.g. support department).
Each team member has one Forum Phone 525 system telephone
with all call keys programmed as trunk keys.
Example: unified team
Miller
TrK 10: Support 1
TrK 11: Support 2
TrK 12: Support 3
Johnson
TrK 10: Support 1
TrK 11: Support 2
TrK 12: Support 3
Smith
TrK 10: Support 1
TrK 11: Support 2
TrK 12: Support 3
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