User guide

Busy Keys174
Tel ephony
z Restored call forwarding instances can behave differently as
call forwarding chains of earlier firmware versions (before the
6.0 release) are not supported. If necessary, use the trace
function for call forwarding (the Diagnosis: Log Trace menu,
CF tracking option in the Configurator).
z The call forwarding interval, previously only centrally
definable, is adopted for all users as the default value.
z The “Show hunting group no. as via” option for hunt groups
has been omitted. Instead, use the Display: Call forwarding
via option in the User Manager: User groups menu.
z The “Courtesy Service” function used to be for directly
determining whether a user was currently busy or not and the
corresponding announcement played. The Announcer at
Incoming call is always played when it is configured with the
firmware version (7.0 release). Then Announcer at busy is
played if this announcement is configured.
Note: Please note the explanations in chapter Update Notes
starting on page 28 as well.
Busy Keys
You can configure busy keys on a system telephone or on a SIP
system phone. Busy keys show the busy status of another sub-
scriber and can also be used for the selected dialling and pickup
functions. Busy keys are configured on the Telephony: Devices:
System phones page in the Configurator. Select the Function
entry from the Type picklist when configuring a key on the sys-
tem phone. Select the BLF entry from the Type picklist when on a
SIP system phone.
In contrast to previous versions of the system software the type
of busy key has been changed from Trunk key to Function key
in Release 7. This means that busy keys can be programmed on
any number of devices in release 7. A previously existing configu-
ration of busy keys is automatically converted when the system
software is updated.