User guide
Call Forwarding172
Tel ephony
Hunt Groups
A hunt group is an internal call number which can reach multiple
users. An incoming call is signalled to all users of a hunt group. A
hunt group is configured in the Configurator in the Telephony:
Groups: Hunt groups menu. Call signalling is independent of the
Type setting in the hunt group:
z Parallel setting: all users of the hunt group are called
simultaneously.
z Linear, Cyclical or Statistical setting: the users of a time-
dependent hunt group are call successively. The user called
first is determined by the respective setting.
The users of a hunt group can also configure their own respective
call forwarding. For this, you need to activate the Call forward-
ing of members possible option for the desired hunt group on
the Telephony: Groups: Hunt Groups page. The call forwarding
history is forwarded to multiple users and continued separately
respectively. When a call forwarding loop is detected for a user,
no further call signalling takes place for this user. This user is not
called in a parallel hunt group. This user is skipped in a time-
dependent hunt group.
Forwarding hunt groups
Using a call forwarding chain, you can include a further hunt
group as a user in a parallel hunt group.
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