User guide

Features

Further Telephony Features

The installed memory card enables you to operate a digital voice

memory and voice information system. A 1 GB memory card

offers about 60 minutes of recording time. For more information,

please refer to the user guides “Forum Voicemail” and

“Forum Auto Attendant”.

You can optimize your telephone communications by using team

functions and call-queuing function.

The separate licensable Forum Count Web application enables you

to record, store and analyse telephone connections using config-

urable filters. You will find more information on this topic in the

Online Help of the Web console.

You can integrate external telephony applications via the

extended CSTA interface. The extended CSTA interface is licensa-

ble separately (see CSTA interface starting on page 207).

Networking

As your company’s requirements grow, Forum 523/524 can be

networked with other communications systems via permanent

ISDN lines (“Q.SIG”) or via Internet connections (“Q.SIG-IP”),

connecting distant locations and branch offices in a single, com-

prehensive telephone network. Forum 523/524 can for example,

operate as a sub-system or a DECT server via the Q.SIG network.

This type of networking is described in the chapter on PBX Net-

working starting on page 152.

DECT Networks

Forum 523/524 supports the setting up of a DECT network, ena-

bling mobile office communications. For larger offices, using sev-

eral DECT stations (RFP, Radio Fixed Parts) can expand wireless

network coverage and provide a transparent handover between

the RFPs while maintaining the telephone connection.

Handsets as system terminals with all the system telephone fea-

tures are available for DECT telephony and handsets using GAP

and CAP standards are also supported. The handover between the

RFPs also functions with handsets using the GAP standard.