User's Manual

28
Troubleshooting
Problems Solution
Printing or platform cannot
reach target temp or over
heat.
1.Initialize the printer.
2.Heater catridge is broken, seek replacement.
3. Cable is broken, replace the cable.
Cannot extrude plastic
1. Withdraw filament from print head, cut off the
melted tip and reload it to the print head.
2. Plastic clog the nozzle, replace new nozzle or remove
the clog.
3. The filament is too thick. Usually happens when
using filament with poor quality. Please use UP Fila
lament.
4. For some model, if PLA consistently cause problem,
switch to ABS.
Cannot detect the printer
1. Install the printer driver correctly.
2. Check for defective USB cable.
3. Restart printer and Computer
Others
Contact technical support:
[e-mail]