User's Manual

If an error occurs while the robot is cleaning, the power indicator will ash red quickly, and a voice alert will sound. Refer to the following table

for Troubleshooting.

Error Solution

Errors

Error 12: Battery level too low. Recharge before use.

Low battery. Recharge before use.

Error 13: Charging error. Cleaning charging contacts and

try again.

Charging contacts are dirty. Wipe the contacts on the robot and the

Charging Dock with a dry cloth.

Error 14: Battery error.

The battery temperature is either too high or too low. Wait until it

returns to normal.

Error 15: Clean wall sensor. The wall sensor is dirty. Wipe it clean.

Error 16: Place and start the main unit on a level oor. The robot is tilted. Place it on a level surface and restart.

Error 17: Side brush module error. Reset the main unit. The side brush module is experiencing a fault. Reset the system.

Error 18: Fan error. Reset the main unit. The vacuum fan is experiencing a fault. Reset the system.

Error 21: Height sensor has been pressed. Move the main

unit and restart.

The vertical bumper is jammed on. Move the robot to a new loca-

tion and restart.

The dock locator is dirty. Wipe it clean.Error 22: Clean the dock locator on the robot.

The dock location beacon signal has been blocked by dust. Wipe it

clean and retry.

Error 23: Clean the transmission area on the charging dock.

Error 11: Strong magnetic eld detected. Move the device

away from barrier tape and restart.

A high-intensity magnetic eld detected. Move the robot away from

magnetic tape and restart.