User's Manual

33
Troubleshooting
If an error occurs while the robot is cleaning, the power indicator will ash red and a voice alert will sound. Refer to the following table for troubleshooting.
Error 1: Rotate the laser head to check that it turns
freely.
The LDS unit is jammed. Remove any items blocking it then move the robot to a
new location and restart.
Error 2: Clean and lightly tap the bumper.
The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items. If
nothing falls out, move the robot to a new location and restart.
Error 3: Move the robot to a new location and restart. A wheel is suspended. Move the robot to a new location and restart.
Error 4: Wipe the cli sensors, move the robot away
from raised edges, and restart.
The robot is suspended. Move it to a new location and restart. If the problem
persists, clean the cli sensors. This error may also be caused by a dirty cli sensor.
Try wiping all sensors clean.
Error 5: Remove the main brush and clean the brush
and bearing.
The main brush may be tangled up. Remove and clean it.
Error 6: Remove and clean the side brush. The side brush may be tangled up. Remove and clean it.
Error 7: Look for anything stuck in the main wheels
then move the robot to a new location and restart.
The main wheels may be jammed. Remove and clean them.
Error 8: Clear away any obstacles around the robot. The robot may be stuck. Clear any obstacles around it.
Error 9: Install the dustbin and lter.
Reinstall the dustbin and lter and check that they are installed properly. If the
problem persists, try replacing the lter.
Error 10: The lter is either wet or blocked.
The lter is not completely dry. Dry the lter for at least 24 hours. The lter may
also require cleaning. If the problem persists, replace the lter.
Error Solution