Use and Care Manual

14 15
TroubleshootingFrequently Asked Questions (continued)
How do I connect my Behmor app to my Behmor appliance?
1. Connect to your appliance
2. Go to: Settings -> Wi-Fi ->choose “DADO”
3. Connect to DADO
4. NOTE: Your initial Wi-Fi selection needs to be DADO
5. Tap NEXT
6. Please notice – when you return to app, you’re now back at regular home network’s
SSID
7. Default security is Auto
8. Next – “scanning for product” message
9. Appliance should show up on add screen
How do I update my brewer’s firmware?
1. A red banner (called “toast”) will drop down in the app when a firmware update is
available
2. Tap on red banner (“toast”) or go into settings – instructions in app
3. You should always update firmware
General
Problem Possible Cause Solution
Flashing RED light ring Reservoir is empty (no water)
Or
Water in reservoir is too hot
Press Start/Stop button on
appliance to reset error. Once
light is green it’s ready
If empty add cold water
If water is too hot “purge” water
(holding down Start/Stop for 5
seconds) then replace with cold
water
Coee basket over flowed The carafe was not in place under
the filter basket properly
Coee was ground too fine and
water flow impeded
A permanent filter and paper
filter were used together
Reservoir filter clogged
The carafe must be directly
underneath the filter basket and
the release valve lifted slightly by
the top of the carafe.
Use a courser ground coee.
Use only a permanent filter or
paper filter; not both at once.
Check and clean the filter at the
bottom of the water reservoir.
During a brew cycle the lid
bounces around
The brewer needs to be
calibrated for your location
See Setting up your brewer
(pages 8-9)
During calibration the lid
bounces around
The lid should not be on during
calibration
See Initial Set up and Cleaning
(pages 8-9)
At the end of brewing cycle
there is over 2 oz of water
left in the reservoir
You may be experiencing a
reduction of flow out of the
reservoir
Brewer has mineral build up.
Need to run a clean cycle (from
app).
My coee is sour This is a journey – you have to
experiment
Try grinding finer and/or brewing
at a higher temperature
My coee is bitter This is a journey – you have to
experiment
Try grinding coarser and/or
brewing at a lower temperature