User's Manual

6 Troubleshooting

If you are experiencing problems with your keyboard, please check the following:

1. Take out the receiver’s connector and check both the receiver’s keyboard plug

for possible broken pins. If the plugs appear normal then reinsert the plugs into

their respective connectors on your PC.

2. Check to see if the batteries in the keyboard are installed correctly. Make sure

the polarity of the batteries corresponds with the polarity signs in the battery

compartment.

3. Replace the batteries to make sure the batteries are not low in power. After

replacing the batteries of keyboard, please also remember to reset the ID.

4. Please remember to reset the ID when your keyboard does not work properly.

5. It is strongly recommended to place the receiver in front of the monitor in order to

prevent signal disturbance from the monitor.

6. If your PC BIOS setup has options for the keyboard - make sure they are set to

default settings. If you are not familiar with the BIOS, refer to your PC manual for

more information.

7. If you have problems using the sleep button - make sure that the power

management in your PC has been enabled both in the BIOS and in Windows.

For more information on your PC BIOS settings - refer to your PC manual. For

more information on how to enable the power management features in Windows,

refer to your Windows manual.

8. If you have problems using the extra browser buttons and/or the special mouse

functions - make sure you have installed the keyboard and mouse driver

correctly as described Chapter 4 in this manual: Software Installation. Also check

your hardware requirements meet those listed in this manual

9. Keep all items away from direct sunlight, moisture, dirt, extreme heat and

abrasive chemical (cleaning) solutions.

10. Should the receiver, the keyboard become accidentally immersed or splashed by

liquids, switch off your PC immediately, unplug all items and refer to your dealer

for further assistance. In these cases please refrain from using any of the items

before consulting with your dealer!