User's Manual

14
6 Troubleshooting
If yo u a re e xp e rie nc ing p ro b le ms with yo ur ke yb o a rd p le a se c he c k the
fo llo wing :
1. Ke yb o a rd c a nno t wo rk p ro p e rly
If the ke yb o a rd c a nno t wo rk p ro p e rly while p lug in Syste m a nd
p o w e r o n, yo u c a n unp lug ke yb o a rd a nd p lug in a g a in to fix the
p ro b le m.
2. The Sma rt O ffic e Ke yb o a rd So ftwa re c a n no t wo rk p ro p e rly:
The Ho t ke y func tio n c a nno t wo rk a fte r insta lla tio n the Sm a rt O ffic e
ke yb o a rd so ftwa re . Ple a se ma ke sure if the re is a no the r ke yb o a rd
ho t ke y d rive r insta lle d . Re mo ve a ll ke yb o a rd ho t ke y d rive r first a nd
re -insta ll Sma rt O ffic e Ke yb o a rd So ftwa re to so lve the p ro b le m.
3. Ad d / Re mo ve Sma rt O ffic e Ke yb o a rd So ftwa re o r Re -Insta ll:
Afte r insta lle d the Sm a rt O ffic e Ke yb o a rd so ftwa re , the Sma rt O ffic e
Ke yb o a rd Ic o n will d isp la y o n the syste m tra y. If yo u wa nt to re -insta ll
the so ftwa re fo r so m e re a so ns, yo u must d e le te the Sma rt O ffic e
Ke yb o a rd d rive r fro m yo ur o p e ra tio n syste m first. Rig ht-c lic k the
mo use b utto n o n Sma rt O ffic e Ke yb o a rd Ic o n a nd c ho o se EXIT.
Afte r this ste p , o p e n the Sta rt me nu a nd se le c t Re mo ve to d e le te
Sm a rt O ffic e Ke yb o a rd d rive rs. This will re m o ve it c o mp le te ly a fte r
yo u ha ve finishe d the a b o ve p ro c e d ure s. To re insta ll, se e c ha p te r 4
so ftwa re insta lla tio n.
F Note: If you want to upgrade or you Smart Office Keyboard software does not work
properly, you can re-install it to fix this problem.
4. C a n no t p ro p e rly Insta ll o the r so ftwa re a p p lic a tio n:
If yo u wa nt to insta ll a no the r so ftwa re a p p lic a tio n b ut c a n’ t insta ll
p ro p e rly, yo u ha ve to re mo ve the Sma rt O ffic e Ke yb o a rd d rive r
fro m yo ur syste m me mo ry b y rig ht-c lic k o n the Sma rt O ffic e
Ke yb o a rd ic o n a nd the n c ho o sing EXIT, the n sta rt insta lling the
d e sire d so ftwa re a p p lic a tio n. Afte r c o mp le te d the ne w so ftwa re
insta lla tio n, re sta rt yo ur syste m, the Sma rt O ffic e Ke yb o a rd Ic o n will
d isp la y in tra y a g a in.