Installation manual

“Handset Com Error” - troubleshooting procedure Trouble Shooting

Apr 2004 41

Check for any active/recent alarms. E.g. low voltage may

cause the error and therefore look for any low voltage

alarms.

Step 2: Below Deck Equipment (Transceiver, Handset,

Cradle) or Above Deck Equipment (Antenna) error?

• Remove power

• Disconnect antenna cable

• Reinstall power

• Switch on system (disregard “Antenna link down” error”)

Does “Handset Com error” still appear? If yes, it is a below

deck error. If no, it is an above deck error.

Step 3a (if Below Deck Equipment error):

• Check/replace Handset

• Check/replace Cradle

• If these replacements do not remove the error return

defective transceiver for repair

Step 3b (if Above Deck Equipment error):

• Switch system off.

• Connect the antenna cable.

• Switch system on.

• In antenna:

• Check the DSP LED (flash). If no, check 28V to

antenna.

• Check BITE Error LED (off). If no, replace ACU.

• Check the RX LED (flash). If no, check com.

cables.