Installation manual
Trouble Shooting  “Handset Com Error” - troubleshooting procedure 
40  Apr 2004 
8
Error 
Message 
Possible Reasons  Actions 
Motor Error 
Azm drive
Motor Error 
Azm wind 
Motor Error 
Elv drive
Motor Error 
Elv wind 
a) System Error 
b) ACU module faulty 
c) Azimuth motor faulty 
d) Elevation motor faulty 
1) Restart the system 
 or 
2) Replace ACU module 
 or 
3) Return the unit for 
repair 
Handset Com 
Error 
No communication 
between Transceiver and 
Handset caused by e.g.: 
•  Handset/cradle cable 
error 
•  BDE error 
•  ADE error 
As this error indicates an 
error that may be caused 
by many different 
reasons, there is an 
elaborate 
troubleshooting 
procedure to follow (cf. 
below) 
If other error messages then those shown in the table are 
received – contact supplier or Thrane & Thrane for Support. 
8.2  “Handset Com Error” - 
troubleshooting procedure 
Step 1: Check alarm log 










