User manual

42
Q Your PIN is blocked
A
EnterthePINunblockingkey(PUK1)orcontactyourserviceprovider
Q You can’t make calls
A
AllcallsmadefromtheIridium®Systemrequireaspecialcallingsequence;
pleaserefertoyourServiceProviderforthesedetails.
Didyouenterthenumberininternationalformat?
Checkthesignalstrengthmeter.Ifthesignalisweak,movethevehicletoa
moreopenarea.
IsRestricteddisplayed?ChecktheCallBarringsetting.
HasanewSIMcardbeeninserted?Isitactive?
Q You can’t make international calls
A
Haveyouincludedtherelevantcodes?Pressandholdthe(+)keyto
displaytheinternationaldiallingprex(+),andthenentertheappropriate
countrycode,followedbythephonenumber.
AllcallsmadefromtheIridium®Systemrequireaspecialcallingsequence;
pleaserefertoyourServiceProviderforthesedetails.
Didyouenterthenumberininternationalformat?
Checkthesignalstrengthmeter.Ifthesignalisweak,movethevehicletoa
moreopenarea.
IsRestricteddisplayed?ChecktheCallBarringsetting.
HasanewSIMcardbeeninserted?Isitactive?
Q Your PIN2 is locked.
A
EnterthePIN2unblockingkey(PUK2)orcontactyourserviceprovider.
Q You can’t cancel call forwarding or call barring
A
Waituntilyouareinanareawithgoodnetworkcoverageandtryagain.
Q Your SIM card won’t work.
A
Isthecardinsertedthecorrectway?
Isthegoldchipvisiblydamagedorscratched?Returnthecardtoyour
serviceprovider.
ChecktheSIMandphonecontacts.Iftheyaredirty,cleanthemwithan
antistaticcloth.
Q Your PIN is blocked
A
CheckSIMCardiscleanandre-insert.
SeeyourServiceProviderifcontinuesforunblockcodes.
Q Mute LED ashing orange and no privacy handset connected
A
Groundingtheoutershieldoftheprivacyhandsetconnectorinstructsthe
PotsDOCKthataprivacyhandsetispresenteventhoughitmaynotbe.This
canresultinthemuteLEDashingorange.Topreventthisoccurringensure
theoutermetalshieldoftheprivacyhandsetconnectordoesnottouchany
otherconductiveearth/groundingcontacts.TurningtheIntelliDOCKOFF
thenbackONwillclearthisfalsetriggering.
For additional product support:
BEAM Communications Pty Ltd
8 Anzed Court, Mulgrave
Victoria, 3170, AUSTRALIA
Web: www.beamcommunications.com
Info: [e-mail]
Support: [e-mail]
Tel: [phone]
Fax: [phone]