iridium IntelliDOCK 9555 Installation & User Manual Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd
iridium IntelliDOCK 9555 Installation and User Manual Product name: IntelliDOCK 9555 Manual revision: 02 Part Number: USRMAN004802 Release date: September 2009 BEAM Communications Pty Ltd 8 Anzed Court, Mulgrave, Victoria, 3170, AUSTRALIA Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any infringement of patents or other rights of third parties, which may result from its use.
IntelliDOCK 9555 Installation & User Manual Package Contents Check that your IntelliDOCK 9555 package contains: 1 x IntelliDOCK 9555 Docking Cradle 1 x DC power cable / lead 1 x RAM bracket 3 x M4 screw set User Manual Quick Start Guide Optional Accessories The following optional accessories are available for your IntelliDOCK 9555 • Beam Privacy Handset Kit (RST755) • Antenna / Cables • Bluetooth Audio Headset (RST725) See your Service Provider for pricing and availability of the
Contents Package Contents 3 Safety Information 6 Optional Accessories Additional Information Safety – Iridium Transceiver 9555 WARNING: POTENTIALLY EXPLOSIVE ATMOSPHERES Antenna Care Electronic Devices Pacemakers Other Medical Devices Vehicles Posted Facilities Aircraft For Vehicles Equipped with an Air Bag Conventions in this Manual Terminology 7 7 8 8 8 9 9 9 9 9 10 10 BEAM Communications 11 About this equipment 12 IntelliDOCK 9555 KEY FEATURES 12 Equipment Overview: 13 Docking & undockin
IntelliDOCK 9555 Installation & User Manual Operation of the IntelliDOCK 9555 Starting Up Charging the Iridium 9555 Handset A Bluetooth® Phone Call - Mobile Originating Bluetooth® Phone Call – Mobile Terminating 26 26 26 27 27 Privacy Handset Use 27 Mute & Earpiece-Jack Mode Mute functionality Ringer Selection Earpiece-Jack Mode 28 28 28 29 IntelliDOCK Front Panel 30 Data Communications 31 Using the USB Data Port USB Driver Installation 31 32 Using the Bluetooth® Data AT Commands Setting the Ba
Safety Information IMPORTANT! Please read the following information carefully before installing and using the Beam IntelliDOCK 9555. Failing to follow instructions may compromise the safety of the product and may result in personal injury and/or equipment damage. Please consult your supplier if you have any further questions. The IntelliDOCK 9555 is a low power docking station for the 9555 handset; when ON, it will charge the 9555 handset whilst docked in the IntelliDOCK 9555.
IntelliDOCK 9555 Installation & User Manual WARNING: POTENTIALLY EXPLOSIVE ATMOSPHERES • Turn your phone OFF and DO NOT remove your battery or remove the 9555 handset from the cradle when you are in any area with a potentially explosive atmosphere. • Obey all signs and instructions. • Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death. • Areas with a potentially explosive atmosphere are often but not always clearly marked.
◊ Do not operate your satellite telephone when a person is within 1 foot (30 centimeters) of the antenna. A person or object within 1 foot (30 centimeters) of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines. ◊ As a precaution, please maintain maximum body distance as possible from the antenna during call transmission.
IntelliDOCK 9555 Installation & User Manual Persons with pacemakers: ◊ Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON ◊ Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
Conventions in this Manual Warnings, cautions and notes appear throughout this manual and are represented by following conventions. WARNING / CAUTION: This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury. NOTE / IMPORTANT / TIP: This symbol and associated text indicate a note providing general operating information. INTERFERENCE: All wireless phones may get interference, which could affect performance.
IntelliDOCK 9555 Installation & User Manual BEAM Communications Beam Communications, a wholly owned subsidiary of World Reach Limited (WRR), listed on the Australian Stock Exchange, is a world leader in design, manufacture and distribution of specialized communications equipment for the Iridium Satellite Network. Beam’s commitment to be at the forefront has continued to increase its share of the global satellite communications market. Its premium distribution network spans the world.
About this equipment IntelliDOCK 9555 KEY FEATURES IntelliDO CK IntelliDOCK CRADLE • • • • Securely holds 9555 Handset Robust design and construction Charges 9555 handset ready for use Integrated antenna connection • Integrated USB connectivity INTEGRATED BLUETOOTH® • • Bluetooth® in-built in cradle Supports Bluetooth® Voice & Data Accessories IN-BUILT RINGER • In-built ringer for enhanced ring indication VOICE, DATA, SMS, SBD • Supports all Iridium voice, data, SMS & SBD services • Access to
IntelliDOCK 9555 Installation & User Manual Equipment Overview: EJECT Button 9555 Handset Antenna Plug Mini USB Data Port 2-Button Panel Interface Iridium Antenna (TNC Female) Privacy Handset (4-pole, 3.
Docking & undocking your 9555 handset WARNING: Ensure that the external antenna grommet at the rear of the 9555 handset is removed prior to inserting the handset into the IntelliDOCK cradle. 1. To dock the 9555 handset place the base of the 9555 handset into the seat if the IntelliDOCK ensuring that the pins on the bottom of the 9555 handset line up with that on the seat of the IntelliDOCK cradle. 2. Press EJECT button and phone at the same time to securely lock the phone in the docking station.
IntelliDOCK 9555 Installation & User Manual Installation Guidelines This guide outlines the details for installing the Beam IntelliDOCK 9555 in conjunction with an Iridium 9555 Portable Handset. This kit must not be used with any other device other than the Iridium 9555 Handset. ◊ The units must be protected from dirt and moisture. ◊ Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time.
◊ Keep all in-line connectors accessible. ◊ The suggested path for routing cables in vehicles without wiring troughs is alongside the drive shaft hump, under the carpet. Guidelines for Electrical Connections The System is designed to operate in negative ground 9 to 32 Volt DC electrical systems only. IF using the DC cable lead: ◊ The best power connection point for the positive primary power leads is the positive terminal of the vehicle battery.
IntelliDOCK 9555 Installation & User Manual Unpacking and Testing 1. Unpack all components and assemble them on a service bench. 2. Position the antenna several meters from the other components to avoid potential interference. 3. Following the next steps, use the AC power adaptor or a bench power supply in place of the vehicle battery, verify that all components are functioning properly.
B: Powering from the “DC power cable / lead” The DC power cable / lead can be used where AC power is unavailable. This can be connected to a 9 to 32V DC power source (such as a vehicle battery). 1. Route the power cable from the IntelliDOCK cradle to the connection point, DO NOT apply power until complete. 2. Prepare the fuse block. Remove all fuses, and tape them to their respective holders, before making any connection. DO NOT insert fuses until you have completed and inspected all connections. 3.
IntelliDOCK 9555 Installation & User Manual Installation Procedure Installing the IntelliDOCK Cradle Install the components in the following order: 1. Mount/Install IntelliDOCK cradle 2. Install External Iridium Antenna (ordered as extra option) 3. Install Privacy Handset (ordered as extra option) 4. Connect Power 5.
Cradle Mounting The IntelliDOCK is supplied with a universal RAM-mount bracket that enables mounting to any flat surface (vertical or horizontal) within a vehicle or on a wall or table as required. 1. Attached one pivot base to the rear of the IntelliDOCK using the M4 screws supplied. Pivot base bolted on 2. Secure the 2nd pivot base onto the location you have selected for mounting the IntelliDOCK. Pivot Base 3.
IntelliDOCK 9555 Installation & User Manual Iridium Antenna connection The Antenna connections exit from the rear of the IntelliDOCK cradle, on foot-long antenna loom. 1. Connect your Iridium antenna cable to the TNC-Female connector on the cable coming from the rear of the IntelliDOCK. The Iridium antenna cable (outer screen) is automatically connected to the GND (0V) of the IntelliDOCK (via the 9555 Phone when the phone is docked).
Privacy Handset (optional accessory) The IntelliDOCK provides a 4-pole 3.5mm audio socket on the rear cable loom, for connection to the Beam Privacy Handset. This provides local handset function, conveniently mounted next to the IntelliDOCK cradle. 1. The Privacy Handset Kit (purchased/ordered separately) contains a mounting bracket, space plate, and fasteners. 2. Mount the handset cup to the mounting plate. 3.
IntelliDOCK 9555 Installation & User Manual Bluetooth® Configuration (optional) IntelliDOCK has an in-built Bluetooth® module for voice and data connectivity. The Factory Default power mode is Class 2 (> 10 metres) low power. If you require Class 1 (>100 metres) high power, this can be selected in the PDMS settings. Bluetooth® Headset Configuration To configure (pair) to a Bluetooth® headset (audio) device: 1. Power up the IntelliDOCK system, to ready state. 2.
Bluetooth® Data Configuration A computer or data host with Bluetooth® data can be connected wireless with IntelliDOCK. To configure (pair) to a Bluetooth® serial data device: 1. Power up the IntelliDOCK system, to ready state. 2. Turn OFF any other Bluetooth Audio or Data devices in range nearby. 3. Discovery Mode: Press and hold for 5 secs the Bluetooth® button on the cradle, until the cradle sounds a double (2) beeps. The LED will then flash Blue and Orange until the data device is paired. 4.
IntelliDOCK 9555 Installation & User Manual IntelliDOCK 9555 Usage Docking & undocking your 9555 handset WARNING: Ensure that the external antenna grommet at the rear of the 9555 handset is removed prior to inserting the handset into the IntelliDOCK cradle. 1. To dock the 9555 handset place the base of the 9555 handset into the seat if the IntelliDOCK ensuring that the pins on the bottom of the 9555 handset line up with that on the seat of the IntelliDOCK cradle. 2.
Operation of the IntelliDOCK 9555 Starting Up 1. Retract the antenna on the 9555 handheld phone. 2. Place the handset into the IntelliDOCK as per the previous instructions. 3. If using ACC system, switch the vehicle ignition to ACC or ON position: phone and IntelliDOCK will automatically power up. 4. Wait for the 9555 Handset to register on the network. NOTE: The phone may cycle power twice during start-up. Please be patient. 5. You are now ready to make and receive calls.
IntelliDOCK 9555 Installation & User Manual A Bluetooth® Phone Call - Mobile Originating A Bluetooth® call can be started by using the 9555 keypad. 1. The Bluetooth® connection to the Audio Headset is required [check the Bluetooth® LED is on, blue - half intensity]. Dial (using the full country codes) on the 9555 keypad. The message appears on 9555: “Call In Progress”. Audio is automatically sent to the Bluetooth® Headset. During call, the Bluetooth® 2. LED will flash blue slowly.
Mute & Earpiece-Jack Mode Mute functionality The mute function of the IntelliDOCK allows the user to mute the uplink (Bluetooth®, or Privacy) audio to the 9555 handset whilst docked in the IntelliDOCK. 1. button on the face of the IntelDuring a call, Press the Mute liDOCK, a red LED will illuminate at the Mute button to confirm that the IntelliDOCK is muted. 2. To exit the mute mode, press the mute button once. NOTE: Mute function only operates DURING a call. Once the call is ended, Mute mode is exited.
IntelliDOCK 9555 Installation & User Manual Earpiece-Jack Mode The IntelliDOCK allows a user to utilise a 2.5mm earpiece plugged into the right side of the 9555 handset. 1. During a Bluetooth call, to enable Earpiece-Jack Mode, press and hold the Mute button for 1.5 seconds. The LED on the mute button will start flashing orange to indicate that the IntelliDOCK is in privacy mode. 2. To exit Earpiece-Jack Mode and revert to Bluetooth, press the Mute 3. button once.
IntelliDOCK Front Panel LOCATION BUTTON MODE LED/SOUND Out of Call: Toggle Ringer Mode LED off. Ringer choice sounds as preview. During In-Call Bluetooth: Mute (single press) LED is RED when MUTE. During In-Call Bluetooth: Earpiece-jack (1.5 seconds press) LED flashes ORANGE. Subsequent single press, exits Earpiece-jack Bluetooth® On (single press) Bluetooth® OFF (1.5 seconds press) Discovery Mode (5 seconds press) LED is BLUE (half intensity) when Bluetooth® ON and is paired.
IntelliDOCK 9555 Installation & User Manual Data Communications The IntelliDOCK provides the convenience of accessing Iridium data services while the phone is docked in the cradle. You should consult your service provider for full details on the availability of this service with your account.
USB Driver Installation The IntelliDOCK 9555 USB data port requires an interface driver to be installed on the user’s computer prior to undertaking data communication. This driver supports the following operating systems: Windows 2000, Windows XP, & Windows Vista You can download Windows driver for the IntelliDOCK 9555 from www.beamcommunications.com/support/intellidock9555 Iridium supplies Direct Internet 2 software only for the Microsoft Windows based operating systems.
IntelliDOCK 9555 Installation & User Manual AT Commands When utilizing the USB data communication port the IntelliDOCK must ensure that users do not enter in AT commands that could interrupt the IntelliDOCK’s synchronization with the 9555 handset. Therefore the IntelliDOCK will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle.
Iridium 9555 Display Definitions Display Status indicators and Icons The following icons will appear in your 9555 handset display to provide you with various information about the phone’s activity.
IntelliDOCK 9555 Installation & User Manual Power-On Messages Once your phone is powered on, you may see: MESSAGE DESCRIPTION Searching... The phone is attempting to establish communications with the satellite network. Registering... Your phone is registering with the network. When the process is complete, you will see Registered. Check Signal Your phone is unable to establish registration with the satellite network. Move to a location with a clear unobstructed view of the sky.
Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world consistent, reliable, quality voice and data access all day every day. The Iridium satellite system is monitored for call performance from numerous locations 24 hours a day, 7 days a week in order to achieve this. There are conditions that can compromise the quality of the service you may receive.
IntelliDOCK 9555 Installation & User Manual RF Interference All wireless devices, including satellite telephones, are susceptible to RF (radio frequency) interference from other electronic devices. This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other. Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky.
Specification Summary Electrical & Environmental Specifications POWER SPECIFICATIONS Rated Input 9-32V DC, 2A max AC Power Pack 90-250V AC 50-60Hz, Output 12V 45W Average Power Consumption Current @ 12V Power Watts Standby, * 45mA 0.5W Transmit 0.5A 6W Sleep Mode 18mA 0.2W INTERFACES Privacy Handset (Line In/Out) 4-pole 3.5mm jack, ground referenced in/out with cup-switch. In biased with ~2Vdc via 2k2. Out 40mW power into 16-32Ω. Data Port (USB) USB Mini-B 5-pin female (USB Slave). USB 2.
IntelliDOCK 9555 Installation & User Manual ENVIRONMENTAL Operate Temp. Range IntelliDOCK -20°C to +70°C 9555 Handset -10°C to +55°C Charging Temp. Range# 0°C to 40°C Operating Humidity Range < 85% RH non-condensing Storage Temperature -30C to +70C Weight Cradle 0.32kg (0.7 lbs) Packed 1.3kg (2.
Cradle Mounting Dimensions IntelliDOCK Dimensions in millimeters 46.05 23.01 61.92 30.17 15.08 5.53 19.05 40 19.
IntelliDOCK 9555 Installation & User Manual Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the IntelliDOCK. Q No power on IntelliDOCK A Check power is connected to the interface unit. If applicable, check the vehicle ignition is in ACC or IGN or ON position. Ensure the Connector cable to the IntelliDOCK is firmly fitted Check all the connection cables to and from the IntelliDOCK.
Q Your PIN is blocked A Enter the PIN unblocking key (PUK1) or contact your service provider Q You can’t make calls A All calls made from the Iridium® System require a special calling sequence; please refer to your Service Provider for these details. Did you enter the number in international format? Check the signal strength meter. If the signal is weak, move the vehicle to a more open area. Is Restricted displayed? Check the Call Barring setting.
IntelliDOCK 9555 Installation & User Manual Beam Warranty Conditions BEAM Communications gives this express warranty (along with extended warranty endorsements, where applicable) in lieu of all other warranties, express or implied, including (without limitation), warranties of merchantability and fitness for a particular purpose. This constitutes our sole warranty and obligation with regard to our products as well as the Customer’s sole remedy.
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