iridium SatDOCK 9555 with built in GPS Installation & User Manual Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd
iridium SatDOCK 9555 Installation and User Manual Product name: SatDOCK 9555 Manual revision: 01 Part Number: USRMAN005501 Release date: August 2010 BEAM Communications Pty Ltd 8 Anzed Court, Mulgrave, Victoria, 3170, AUSTRALIA Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any infringement of patents or other rights of third parties, which may result from its use.
SatDOCK 9555 Installation & User Manual BEAM Communications Beam Communications, a wholly owned subsidiary of World Reach Limited (WRR), listed on the Australian Stock Exchange, is a world leader in design, manufacture and distribution of specialized communications equipment for the Iridium Satellite Network. Beam’s commitment to be at the forefront has continued to increase its share of the global satellite communications market. Its premium distribution network spans the world.
Conventions in this Manual Warnings, cautions and notes appear throughout this manual and are represented by following conventions. WARNING / CAUTION: This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury. NOTE / IMPORTANT / TIP: This symbol and associated text indicate a note providing general operating information. INTERFERENCE: All wireless phones may get interference, which could affect performance.
SatDOCK 9555 Installation & User Manual Package Contents Check that your SatDOCK 9555 package contains: 1 x SatDOCK 9555 Docking Cradle 1 x Microphone 1 x Speaker 1 x DC Power Cable / Lead 1 x RAM Bracket 3 x M4 Screw Set User Manual Quick Start Guide Optional Accessories The following optional accessories are available for your SatDOCK 9555 • Beam Privacy Handset Kit (RST755) • Antenna / Cables • Emergency Push Button / Cable (RST410) • Bluetooth® Audio Headset (RST725) • Intelli
Contents BEAM Communications 3 Conventions in this Manual 4 Terminology Package Contents 5 Safety Information 8 Optional Accessories Additional Information 5 5 WARNING: POTENTIALLY EXPLOSIVE ATMOSPHERES Safety – Iridium Transceiver 9555 Electronic Devices Pacemakers Other Medical Devices Vehicles Posted Facilities Aircraft For Vehicles Equipped with an Air Bag 8 9 10 10 11 11 11 11 11 About this equipment 12 SatDOCK 9555 KEY FEATURES Tracking / Alert Monitoring LeoTRAK-Online Global Trackin
SatDOCK 9555 Installation & User Manual Tracking & Alert Configuration (Optional) 27 Operation of the SatDOCK 9555 Starting Up Charging the Iridium 9555 Handset 27 27 28 Placing Voice Calls Hands-Free Phone Call - Mobile Originating Hands-Free Phone Call - Mobile Terminating Bluetooth® Phone Call - Mobile Originating Bluetooth® Phone Call - Mobile Terminating 29 29 29 30 30 Privacy Handset Use Privacy Handset Phone Call - Mobile Originating Privacy Handset Phone Call - Mobile Terminating Intelligent
Safety Information IMPORTANT! Please read the following information carefully before installing and using the Beam SatDOCK 9555. Failing to follow instructions may compromise the safety of the product and may result in personal injury and/or equipment damage. Please consult your supplier if you have any further questions. The SatDOCK 9555 is a low power docking station for the 9555 handset. When ON, it will charge the 9555 handset whilst docked in the SatDOCK 9555.
SatDOCK 9555 Installation & User Manual WARNING: POTENTIALLY EXPLOSIVE ATMOSPHERES • Turn your phone OFF and DO NOT remove your battery or remove the 9555 handset from the cradle when you are in any area with a potentially explosive atmosphere. • Obey all signs and instructions. • Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death. • Areas with a potentially explosive atmosphere are often but not always clearly marked.
These standards are based on extensive scientific review by scientists, engineers, and physicians from universities, government health agencies, and industry groups. They review the available body of research to develop ANSI standard. These ANSI standards are reviewed regularly for research development. ◊ Do not operate your satellite telephone when a person is within 1 foot (30 centimeters) of the antenna.
SatDOCK 9555 Installation & User Manual Persons with pacemakers: ◊ Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON ◊ Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
About this equipment SatDOCK 9555 KEY FEATURES SatDOCK 9555 CRADLE • • • • • Securely holds 9555 handset Robust design and construction Charges 9555 handset ready for use Integrated antenna connection Integrated USB connectivity HANDSFREE MODE • • • In-built echo cancelling Full duplex technology Superior voice quality TRACKING/GPS • • • • • Tracking & alert monitoring capable Periodic position reports or remotely polled In-built GPS engine Interfaces to Beam’s LeoTRAK-Online Compatible with other trac
SatDOCK 9555 Installation & User Manual Tracking / Alert Monitoring SatDOCK 9555 has an in-built GPS module that can provide simple tracking, monitoring and alert management in various land and sea based applications within various types of vehicles, vessels or fixed site locations. The GPS module provides pinpoint accuracy and enables tracking worldwide. The tracking function has to be configured and enabled on the SatDOCK 9555 via the SDMS.
Equipment Overview: EJECT Button 9555 Handset Antenna Plug Mini USB Data Port Sat Privacy Handset Port Intelligent Handset Port Microphone Iridium Antenna (TNC Female) Horn Alert Speaker Alert Loop (In/Out) Input Power (4-way microfit) 14 GPS Antenna (SMA Female)
SatDOCK 9555 Installation & User Manual Installation Guidelines This guide outlines the process for installing the Beam SatDOCK 9555 in conjunction with an Iridium 9555 portable handset. This kit must not be used with any other device other than the Iridium 9555 handset. ◊ Only qualified personnel should install communication equipment. If necessary, contact the vehicle manufacturer for air bag information specific to the vehicle. ◊ Ensure that the units are protected from dirt and moisture.
◊ In a vehicle equipped with electronically controlled anti-skid brakes, route all cables on the opposite side of the vehicle from the braking modulator box to minimize possible interference from the phone. ◊ Keep all in-line connectors accessible. ◊ The suggested path for routing cables in vehicles without wiring troughs is alongside the drive shaft tunnel, under the carpet. Guidelines for Electrical Connections The system is designed to operate in negative ground 9 to 32 Volt DC electrical systems only.
SatDOCK 9555 Installation & User Manual Installation Procedure Installing the SatDOCK 9555 Cradle Install the components in the following order. More detailed instructions can be found in the sections following. 1. Mount the SatDOCK 9555 cradle 2. Install the external Iridium and/or GPS antenna (ordered as extra option) 3. Connect the speaker and microphone to the SatDOCK 9555 cradle 4. Install the external alert button (optional) 5. Connect the privacy handset (ordered as extra option) 6.
Cradle Mounting The SatDOCK 9555 is supplied with a universal RAM® mount bracket that enables mounting to any flat surface (vertical or horizontal) within a vehicle, attached on a wall or on a table as required. 1. Attach one pivot base to the rear of the SatDOCK 9555 using the M4 screws supplied. Pivot base bolted on 2. Secure the second pivot base to the location you have selected for mounting the SatDOCK 9555. Pivot Base 3.
SatDOCK 9555 Installation & User Manual Iridium Antenna Connection The antenna connections exit from the rear of the SatDOCK 9555 cradle, via the antenna loom as shown in the picture. Install the Iridium antenna in the appropriate location (with clear sky view) and then connect it to the TNC female connector on the antenna cable coming from the rear of the SatDOCK 9555. WARNING: DO NOT pull with force on the cables from the rear of the SatDOCK 9555.
NOTE: The antenna should only be connected and disconnected to the GPS receiver when the SatDOCK 9555 is not powered. Connecting the antenna after power-up can result in prolonged acquisition time. External Speaker and Microphone The SatDOCK cradle comes with an external speaker and microphone for hands-free operation. 1. Mount the speaker in the appropriate location and ensure the lead is sufficient to reach the cradle. 2.
SatDOCK 9555 Installation & User Manual Privacy Handset (Optional – Extra Order) The SatDOCK 9555 provides a 4-pole 3.5mm audio socket on the rear cable loom, for connection to the Beam privacy handset. This provides a local handset function, conveniently mounted next to the SatDOCK 9555 cradle. 1. The Privacy Handset Kit (purchased/ordered separately) contains a mounting bracket, space plate, and fasteners. 2. Mount the handset cup to the mounting plate. 3.
Intelligent Handset The intelligent handset provides the user with a dial pad and LCD display. The Intelligent handset allows the user to make calls or send/receive SMS without having access to the 9555 handset. The Intelligent handset can be installed up to 50 meters away from the SatDOCK cradle. Standard CAT5e cable can be used to extend the connection. The intelligent handset is enabled when it is removed from the cup.
SatDOCK 9555 Installation & User Manual Preliminary Testing Prepare the Iridium 9555 Handset 1. Ensure that the 9555 Handset is running with the required compatible firmware which can be located at: www.beamcommunications.com/support/satdock9555 2. Remove the rubber plug / bung / grommet from the rear of the 9555 Handset, to reveal the antenna socket hole.
3. Connect the BLACK wire to the negative terminal of the battery (10A fuse recommended) or the vehicle chassis (if negatively grounded chassis). 4. Connect the RED wire to the positive terminal of the battery. It is recommended to add a 3A fuse between them. 5.
SatDOCK 9555 Installation & User Manual SatDOCK 9555 Usage Docking & undocking your 9555 handset To dock the 9555 handset, place the base of the 9555 handset into the seat of the SatDOCK 9555 ensuring that the pins on the bottom of the 9555 handset line up with that on the seat of the SatDOCK 9555 cradle. Push the “EJECT” button located on top of the cradle and press the phone in firmly at the same time. Gently pull on the handset to confirm that it is docked correctly and won’t come loose.
Bluetooth® Configuration (Optional) SatDOCK 9555 has an in-built Bluetooth® module for voice and data connectivity. NOTE: Any time there is reference to the Bluetooth® button or the Bluetooth® LED it is referring to the button shown below which is the same button on the front of the SatDOCK 9555. Bluetooth® Headset Configuration To configure/pair to a Bluetooth® headset (audio) device: 1. Power up the SatDOCK 9555 cradle. 2.
SatDOCK 9555 Installation & User Manual Operation of the SatDOCK 9555 Starting Up 1. Retract the antenna on the 9555 handset. 2. Place the 9555 handset into the SatDOCK 9555 as per instructions “Docking & Undocking” on page 25. 3. If using the YELLOW accessory input wire, switch the vehicle ignition to ACC or ON position, The SatDOCK 9555 will automatically power up followed by a single beep. The 9555 handset will then start to initialise followed by a double (2) beep. 4.
NOTE: If the 9555 handset fails to connect with the cradle, the cradle will power cycle the 9555 twice when it is docked and after that, it will power down the 9555 and put it into a one-minute charge mode with the Ring/Mute LED flashing RED and GREEN. After the one minute, the cradle will try again to connect with the 9555. If it still fails, the cradle will follow the above sequence however for a 10-minute duration.
SatDOCK 9555 Installation & User Manual Placing Voice Calls Hands-Free Phone Call – Mobile Originating 1. Dial the number (using the full country codes) on the 9555 handset keypad whilst docked, or the Intelligent handset keypad (if connected). Press the GREEN key (or OK on Intelligent handset) to start the connection. 2. Beeps should be heard from the speaker to indicate a call is in progess. A message will display on the 9555 handset to indicate the call is progressing. Options: A.
NOTE: The SatDOCK 9555 internal ringer will also sound during an incoming call. This can be changed by a single press of the Ringer button, whilst out of call. (Please refer to the section “Ringer Selection” for more details.) Bluetooth® Phone Call - Mobile Originating A Bluetooth® call can be started by using the 9555 keypad. 1. Ensure that the Bluetooth® audio headset is connected with the SatDOCK 9555, i.e. the Bluetooth® LED is turned on in BLUE - half intensity. 2.
SatDOCK 9555 Installation & User Manual Privacy Handset Use NOTE: Any time there is reference to the Ringer/Mute button or the Ringer/Mute LED it is referring to the button shown below which is the same button on the front of the SatDOCK 9555. Privacy handset Phone Call - Mobile Originating 1. Remove the privacy handset from its cup 2. Dial the phone number (using the full country code) on the 9555 keypad whilst docked. Press the GREEN button 3.
B. During call, you may transfer the call to the optional Bluetooth® audio headset (if connected) by a single short press of the Bluetooth® button on the cradle. This automatically directs the call audio to the Bluetooth® device. The Bluetooth LED will start slow-flashing in BLUE to indicate the Bluetooth device is in use. To return the audio back to the hands-free mode, perform another single short press of the Bluetooth button on the cradle. The Bluetooth LED will turn solid BLUE.
SatDOCK 9555 Installation & User Manual Earpiece-Jack Mode The SatDOCK 9555 allows a user to utilise a 2.5mm earpiece plugged into the right side of the 9555 handset. 1. During a call, to enable Earpiece-Jack Mode, press and hold the Mute button for 1.5 seconds. The LED on the mute button will start flashing ORANGE to indicate that the SatDOCK 9555 is in Earpiece-Jack mode. 2. To exit the Earpiece-Jack Mode, press the Mute button once. NOTE 1: The 2.
Send Tracking Position In order to send a tracking message, the following condition must be fulfilled. 1. The GPS receiver has acquired enough satellite signals and navigational data to calculate a positional solution (fix). 2. The 9555 handset is registered with the Iridium network. 3. Tracking is configured and enabled via the SDMS The Track LED will stay off if the Tracking function is disabled. It will turn solid GREEN if all of the above conditions are satisfied.
LOCATION BUTTON MODE Single Press (until 1 beep sounds) Single Press (No beep sounds) ACTION LED/SOUND LED turns OFF LED turns solid GREEN and two-tone beep LED goes OFF and single beep Turn off the auto-answer mode LED flashes in ORANGE Turn on the auto-answer mode Out of Call: 9555 is reverted to earpiece jack mode which enables the side jack of the 9555 and disable all other audio devices.
LOCATION BUTTON MODE Single Press (until 3 beeps sound) (≈10 seconds) Single Press (until 2 beeps sound) (≈5 seconds) Single Press (until 1 beep sounds) (≈1.5 seconds) Single Press (No beep sound) ACTION LED/SOUND Cear all paired BT devices and turn off Bluetooth function Bluetooth is set to discovery mode searching for BT devices to be paired.
+ LOCATION BUTTON MODE ACTION Activate the Alert/Emergency mode. In Tracking Mode: Single Press (2 Seconds) One beep will sound if enabled in SDMS LED/SOUND Track LED will finally flash in ORANGE when the alert is acknowledged. Track LED will then flash in RED when the alert message is sent Track LED changes from GREEN (solid or flashing) to solid RED when the alert is triggered. A beep will sound if enabled in SDMS One beep will sound if enabled in SDMS.
LED Reference ON FLASHING GREEN RED ORANGE Auto-answer Enabled Outgoing audio is muted N/A N/A 9555 Frame Sync not ready Privacy/DPL handset in use or 9555 in earpiece mode during calls. Charging mode due to the communications failure with a docked 9555 N/A BLUE ORANGE Connected with a paired BT device. Ready to accept incoming calls or switch to an active call.
SatDOCK 9555 Installation & User Manual Data Communications The SatDOCK 9555 provides the convenience of accessing Iridium data services via the mini-USB connector located on the bottom of the cradle while the 9555 handset is docked. You should consult your service provider for full details on the availability of this service with your account.
USB Driver Installation The SatDOCK 9555 USB data port requires an interface driver to be installed on the user’s computer prior to undertaking data communication. This driver supports the following operating systems: Windows XP (SP3 or above) & Windows Vista You can download the Windows driver for the SatDOCK 9555 from http://www.beamcommunications.com/support/satdock9555 Please note that Iridium only supplies Direct Internet 2 software for the Microsoft Windows-based operating system.
SatDOCK 9555 Installation & User Manual AT Commands When utilizing the USB data communication port, the SatDOCK 9555 cannot activate AT commands that could interrupt the SatDOCK 9555’s synchronization with the 9555 handset. Therefore, the SatDOCK 9555 will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle. Please refer to the Iridium “ISU AT Command Reference” document for more details on the AT commands supported by Iridium. www.beamcommunications.
Iridium 9555 Display Definitions Display Status indicators and Icons The following icons will appear in your 9555 handset display to provide you with various information about the phone’s activity.
SatDOCK 9555 Installation & User Manual Power-On Messages Once your phone is powered on, you may see: MESSAGE DESCRIPTION Searching... Your phone is attempting to establish communications with the satellite network. Registering... Your phone is registering with the network. When the process is complete, you will see Registered. Check Signal Your phone is unable to establish registration with the satellite network. Move to a location with a clear unobstructed view of the sky.
Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world with consistent, reliable, quality voice and data access all day, every day. The Iridium satellite system is monitored for call performance from numerous locations 24 hours a day, 7 days a week in order to achieve this. There are conditions that can compromise the quality of the service you may receive.
SatDOCK 9555 Installation & User Manual Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky. Some of these symptoms include; erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice. These symptoms may be intermittent or persistent, depending largely on the interference source, its distance, strength and frequency relative to the Iridium unit.
Specification Summary Electrical & Environmental Specifications POWER SPECIFICATIONS Rated Input 9-32V DC, 2A max AC Power Pack 90-250V AC 50-60Hz, Output 12V 45W Average Power Consumption Current @ 12V Standby 70mA Transmit + Charging 0.7A 8.4W Sleep Mode 3mA 35mW Power Watts 0.84W INTERFACES External Speaker and Microphone One horizontal 2-pin Microfit connector on the cable loom for speaker and one vertical 2-pin Microfit connector for microphone. Privacy Handset (Line In/Out) 4-pole 3.
SatDOCK 9555 Installation & User Manual GPS MODULE (INTERNAL) Receiver Type 14 tracking channels, 51 Acquiring, L1 frequency (1575.42MHz) Update rate 1Hz Accuracy Position 2.5mCEP, Velocity 0.1m/s, Timing 300ns Acquisition TTFF Cold 29sec, Hot 1sec Sensitivity -161 dBm Operational Limits Altitude 18000m,Velocity 515m/s Dynamics 4G Active Antenna Recommendation Minimum gain 15 - 20dB (to compensate signal loss in RF cable) Maximum noise figure 1.5 dB Maximum gain 50 dB Antenna Supply 3.
Cradle Mounting Dimensions SatDOCK 9555 Dimensions in millimeters 46.05 23.01 61.92 30.17 15.08 5.53 19.05 48 19.
SatDOCK 9555 Installation & User Manual Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the SatDOCK. Q1 The 9555 handset is docked into the SatDOCK, but the 9555 handset is not turned on and the SatDOCK doesn’t seem to have power. A Press the Ring/Mute button and you should hear a beep. If not, the SatDOCK is either not being powered up or is in the SLEEP mode. Make sure the 9555 is docked correctly.
Q5 The 9555 handset is inserted into the SatDOCK. The battery indicator on the 9555 handset does not show that the battery is being charged. A There are a number of reasons which could stop the 9555 battery charging. When the 9555 handset is inserted into the SatDOCK, please wait for about 100 seconds for the charging to start. If the 9555 battery is full, the 9555 handset will stop the SatDOCK charging the battery.
SatDOCK 9555 Installation & User Manual Beam Warranty Conditions BEAM Communications gives this express warranty (along with extended warranty endorsements, where applicable) in lieu of all other warranties, express or implied, including (without limitation), warranties of merchantability and fitness for a particular purpose. This constitutes our sole warranty and obligation with regard to our products as well as the Customer’s sole remedy.
WEB: EMAIL: PHONE: FAX: www.beamcommunications.com info@beamcommunications.
