User's Manual

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Terminal (WE) Firmware Upgrade (Web Portal only)
This is available in the Web Portal only. Please refer to ‘How to Upgrade the Firmware’ in the FAQ.
Transceiver Firmware Upgrade (Web Portal only)
This is available in the Web Portal only, allows the user to update the Satellite and Cellular
transceiver firmware. Please refer to ‘How to Upgrade the Firmware’ in the FAQ.
Reset Factory Defaults (Web Portal only)
This allows the user to reset to factory defaults.
Admin (This is a separate tab on the Web Portal)
Admin settings are a set of advanced options for configuring the Thuraya WE device. This requires an
administrator password to access from The APP. By default, this is set to ‘password’ but can be
changed in the restriction settings.
Network
Enable Cellular network roaming or change the pre-defined emergency number.
Emergency Number (Web Portal)
A user can nominate a local or international emergency number.
APN
An Access Point Name (APN) is a gateway between a cellular network and Thuraya WE device.
To utilise data services a valid APN should be provided. Thuraya WE automatically fill-up the
APN details based on the selected cellular network. However, user can provide custom APN
details. Please contact your SIM/service provider for APN details.
Wi-Fi
Change the Thuraya WE device’s Wi-Fi settings.
Reset Usage (Web Portal only)
This allows the user to reset the data usage counters.
Router
Configure the Thuraya WE device’s IP, QoS, DMZ, Port forwarding, firewall, or MAC address
settings.
Configure IP Address
Configure the Thuraya WE’s IP address
Quality of Service (QoS)
Enable QoS to prioritise an RTP port range for VoIP traffic
DMZ
Enable DMZ and specify an IP address to forward all UDP and TCP traffic except for any
rules listed in Port Forwarding
Port Forwarding
Enable/disable Port Forwarding and specify port mappings
Inbound Firewall
Enable inbound firewalls and exception rules
Outbound Firewall
Enable outbound firewalls and exception rules
MAC Filtering
Enable MAC filtering to block or allow all addresses with exception rules
SIM Lock
Enable/disable SIM lock to access network services.
Set up or change SIM PIN.
Restrictions
Restrictions allow the administrator to limit access to important features, consisting of three
areas.