User's Manual

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Mode Switching:
A user can switch between Satellite and Cellular mode manually. Switching modes may interfere
with active services. Switching between modes may take up to 3 minutes. Icons and status
messages will indicate the progress of the transition.
Smart (Auto) Switching:
When enabled, the Thuraya WE will always choose the best available service (either satellite or cellular
network) on every power on or restart depending on the type of service the SIM supports.
SATELLITE MODE
Satellite mode includes two sub modes “Voice” mode (default) and “Data” mode.
In Voice mode, the users can place phone calls as well as send SMS’s. Only a single phone call can be
made at any given time.
Switching to Data mode only allows the users to access the Internet.
Take the Thuraya WE outdoors. Make sure the antenna has a clear and unobstructed view of the sky
in a region serviced by the Thuraya network. Refer to image below for the Thuraya satellite coverage
map.
Pointing to the Satellite
The Satellite Antenna Pointing Assistance (S.A.P.A .), can be used to guide the user to point the
device to the satellite.
The Thuraya WE will emit a tone indicating signal strength. The higher the pitch/more continuous
the beep, the better the signal strength.
A visual guide (S.A.P.A. bar) is also available on the APP and Web Portal to show the signal strength
while pointing to the satellite.