Owner Manual
1-Year Limited Warranty Program
For a period of one (1) year after date of purchase, the Manufacturer will either repair or replace defective
components in accordance with this Limited Warranty. This warranty is between the Manufacturer and the original
purchaser and is valid only when accompanied by the original purchaser’s sales receipt showing original date of
purchase and location of purchase. Replacements under this warranty revert back to the date of original purchase
for future warranty.
The Manufacturer or its authorized dealer can accept or reject warranty claims based on its findings. This warranty
applies in normal residential use only and is not intended for commercial use. The Manufacturer can make
substitutions as required of materials, components, and subcomponents of comparable value and utility. This
warranty is limited to product repair or replacement (to be determined solely by the Manufacturer). Warranty
return is limited to only the single affected component.
This limited warranty covers only manufacturing defects and does not cover normal wear and tear, damage due to
acts of nature (such as, but not limited to freezing or high winds), abuse or misuse, including chemical damage
from suntan oil or other chemicals, exposure to extreme heat or cold, abrasion or excessive weight. This product is
intended to be used in standard installations only. This warranty is void if the product is not used for its intended
purpose. The Manufacturer disclaims liability for any aspect of installation and any inconvenience caused by a
defective part of a component.
Certain items are not covered by this warranty. These include, but are not limited to the following:
1. Components subjected to abuse, including abuse intended to simulate failure.
2. Damages caused by retailer, shipper or installation crew (such as scratches, dents, tears, chips, etc.).
3. Any part which merely exhibits normal wear yet functions essentially as new, including chips, scratches or
stretching of materials and stitching.
4. Tears, punctures, scratches or any damage caused by improper installation or use.
5. Damage to frames/welds resulting from improper assembly or exposure to water and/or sub-freezing
temperatures is not covered. General frame rusting is not covered.
6. Fading and/or discoloration of fabrics/cushions/straps/wicker resulting from exposure to the elements,
chemicals, oils, fluids or any other cause are not covered.
To make a claim, send a request to the email address below. Please have available a copy of the original sales
receipt along with a brief description of the problem. Please also provide your email address and daytime
telephone or cell phone number. All items may be charged actual freight costs plus $15 for handling. Repairs or
replacement will be made at the Manufacturer’s option. Sales and use taxes, plus shipping and handling charges
are the responsibility of the consumer.
THIS IS THE ENTIRE EXCLUSIVE EXPRESS LIMITED LIABILITY. THE MANUFACTURER NEITHER MAKES NOR IS
RESPONSIBLE FOR ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THOSE OF RETAILING
DEALERS. THIS EXCLUSIVE REMEDY IS LIMITED TO RECEIPT OF A CREDIT IN CONNECTION WITH THE REPAIR OR
REPLACEMENT OF ANY PRODUCT OR COMPONENT DEEMED TO BE DEFECTIVE UNDER THE TERMS AND
CONDITIONS AS STATED IN THIS WARRANTY. NEITHER THE PRODUCT MANUFACTURER NOR ITS AGENTS SHALL
BE LIABLE IN ANY CASE FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY OR NEGLIGENCE EVEN IF IT
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS OTHERWISE MAY BE REQUIRED BY LAW,
THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE WARRANTY DESCRIBED HEREIN,
AND ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.