Operating instructions

SIMPLICITY GIVES YOU PIECE OF MIND
We started Beachcomber in the late 70’s, in a
small farming community just a few miles from
the USA border. It was a late, rainy evening that
a small team worked hard to create the first
Beachcomber Hot Tub, from that day forward
we had a desire to create the finest quality
products, with good, simple design in form, fit
and function. That’s how Beachcomber began
and we still hold true to the same solid values
as a family owned company today, staying
focused on building a hand made quality
product with a strong Guarantee.
EASY GUIDELINES TO ENSURE
GUARANTEE PERFORMANCE
To receive service from an qualified
Beachcomber service representative, your
hot tub must be registered and you may be
asked to provide an original bill of sale. Your
Beachcomber Premium Guarantee starts
from the original date of delivery. You may be
assessed a reasonable travel cost for service
at your home. It is the hot tub owner’s full
responsibility to provide unencumbered access
to the equipment for service, removal, and/
or re-installation of the hot tub for required
repairs.
If Beachcomber determines that repair of
the tub is not feasible it reserves the right to
provide a replacement tub equal in value to the
original purchased price. In this case the owner
is responsible for expenses including removal,
shipping and re-installation of the existing
or replacement hot tub. Upon replacement
of a hot tub, the Guarantee will cover the
remaining portion of the existing Guarantee
from the original installation date.
The Guarantee does not cover fading from
natural aging and/or damage from excessive
chemical use on all hot tub finishes and
fixtures. Beachcomber Hot Tubs installed for
commercial applications are excluded from
all Guarantee coverage. The Beachcomber
Premium Guarantee can not anticipate,
nor does it cover, damage or failure that
has occurred as a result of product abuse,
accidents, power disturbances, vandalism, acts
of God or nature and other causes which are
out of any manufacturer’s control.
All Beachcomber Hot Tubs must be used,
installed and maintained as directed by the
supplied Owner’s Guide to receive guarantee
coverage. This Beachcomber Premium
Guarantee is valid only in the country of
purchase. Premium Guarantee must be
purchased and registered within 30 days of
the original purchase. Service after the sale
is the responsibility of the dealership from
whom you purchased your Beachcomber Hot
Tub. All Guarantees are registered online
by your Beachcomber Dealership. Ask your
store for the confirmation of your Guarantee
Registration.
Keith and Judy Scott, founder of Beachcomber Hot Tubs
Confirm your Beachcomber Premium Guarantee On Line!
In order to confirm that your Premium Guarantee has been properly registered, you must log on to our website within 30
days of your hot tub purchase. Confirming your hot tub serial number with the Beachcomber Factory will ensure that you
have the coverage that you purchased from your local dealership.
www.beachcomberhottubs.com
Log on to our website, select “Customer Care” and follow the Premium Guarantee link to find your serial number.
If you do not see your serial number listed as being registered for the Premium Guarantee, call:
North American Customer Care, 1-800-663-6557
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