Manual

Seite 36 von 37
WARRANTY
By purchasing a BE COOL quality product you have acquired an innovative, long
lasting and reliable item.
For this BE COOL device we grant a warranty of 2 years from the date of
purchase, valid in Austria only.
In the unlikely event that service work is required on your device in this period we
warrant free repair (spare parts and labour) or (subject to Schuss’s decision) to
replace the product. In the event that neither repair nor exchange make sense from
an economical perspective we reserve the right to issue a credit based on current
value.
When dealing with dehumidifier you should always contact the customer hotline first
(see label on the device or the title page of the instruction manual), in case of fans
contact your dealer or us directly. Please note that repair not performed by the
authorised workshop in Austria immediately renders this warranty void.
This warranty does not include:
• Repair of replacement of parts due to normal wear
• Damage due to non-compliance with the instruction manual
• Devices that are used commercially – even in part
• Devices damaged by external forces (falling, impact, cracking, improper use
etc.) as well as aesthetic wear
• Devices that have been used improperly
• Devices that were not opened by our authorised workshop.
• Damages caused by improperly closed condensation drains on air conditioning
devices or improperly inserted water container.
• Unfulfilled customer expectations.
• Damage caused by force majeure, water, lightning and overvoltage.
• Devices on which type denomination and/or serial number on the device have
been erased, rendered illegible or removed.
• Service work not performed by our authorised workshops, transport costs to an
authorised workshop or us and back as well as associated risks.
Please note that within the warranty period we charge a flat rate of 60 € (indexed as
per consumer price index 2010, June 2015) in case of operating errors or if no fault
can be found.
The total warranty period of 2 years is not extended if warranty service is performed
(repair or device replacement).
The 2 year warranty is only valid if the original invoice (must contain name and
address of the dealer as well as full device name) and the respective warranty
certificate are produced, on which the device type and serial number (can be found