User`s manual

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Troubleshooting

v. Sound Card (if the motherboard does not equip with onboard

sound)

vi. Network Card (if the motherboard does not equip with onboard

network)

vii. Modem Card and/or AMR

viii. SCSI Card (if the motherboard does not equip with onboard

SCSI)

ix. Any other peripherals

b. If you have extra peripherals or components, please do some swapping at

a bare setup to narrow down the fault.

c. If the fault is the motherboard and you are certain of it and with all

exhaustive attempts to get it to work even at bare minimum and with

slowest speed setup, then it may require a repair or a replacement. You

can get it repaired or replaced for free if within warranty of your reseller

and/or BCM’s. Check your reseller for the warranty and exchange

policies. Please note that BCM DO NOT BACK reseller’s warranty if it

EXCEEDS BCM’s current warranty policy which is one year from the date

of manufacture and the board is PAST BCM’s warranty period. If your

reseller is out of business or no longer in service, then the BCM’s

warranty policy applies. Please also note that if the reseller is still in the

business, BCM will IGNORE ALL RMA requests associated with this

reseller. First: To determine how old your board is: Look for the label

matches to this 14 digits barcode. The break-up of 14 digits barcode is:

First Set – 5 digits = Part Number; Second Set – 2 digits = Year (98 = 1998,

00 = 2000, and so forth); Third Set – 2 digits = Week (45 = 45

week of that

year); Forth Set – 5 digits = Serial Number. You will need to determine the

age of the board yourself.

You may wish to go into discussion board to submit your statement or request

and/or to read other people’s input that may be of some help to you, please go to: