User`s manual

5
during the warranty period. For out-of-warranty repairs, you will be billed according to the cost of
replacement materials, service time, and freight. Please consult your dealer for more details. If you think
you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU type and speed, BCM
products model name, hardware & BIOS revision number, other hardware and software used, etc.)
Note anything abnormal and list any on-screen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your manual, product, and any helpful
information available.
3. If your product is diagnosed as defective, obtain an RMA (return material authorization) number from
your dealer. This allows us to process your good return more quickly.
4. Carefully pack the defective product, a complete Repair and Replacement Order Card and a
photocopy proof of purchase date (such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for warranty service.
Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer.
Manual Objectives
This manual describes in detail the BCM RX35Q Main board.
We strongly recommend that you study this manual carefully before attempting to interface with RX35Q or
change the standard configurations. Whilst all the necessary information is available in this manual we
would recommend that unless you are confident, you contact your supplier for guidance.
Please be aware that it is possible to create configurations within the CMOS RAM that make booting
impossible. If this should happen, clear the CMOS settings, (see the description of the Jumper Settings for
details).
If you have any suggestions or find any errors concerning this manual and want to inform us of these,
please contact our Customer Service department with the relevant details.