User`s manual

4
Technical Support
We want you to get the maximum performance from your products. So if you run into technical difficulties,
we are here to help. For the most frequently asked questions, you can easily find answers in your product
documentation. These answers are normally a lot more detailed than the ones we can give over the phone.
So please consult the user’s manual first.
To receive the latest version of the user’s manual; please visit our Web site at:
http://www.bcmcom.com.
If you still cannot find the answer, gather all the information or questions that apply to your problem, and
with the product close at hand, call your dealer. Our dealers are well trained and ready to give you the
support you need to get the most from your BCM products. In fact, most problems reported are minor and
are able to be easily solved over the phone.
In addition, free technical support is available from BCM engineers every business day. We are always
ready to give advice on application requirements or specific information on the installation and operation of
any of our products. Please do not hesitate to call or e-mail us.
BCM Advanced Research
7 Marconi,
Irvine, California, 92618
USA
Tel : [phone]
Fax : [phone]
http://www.bcmcom.com
E-mail: [e-mail]
Product Warranty
BCM warrants to you, the original purchaser, that each of its products will be free from defects in materials
and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by persons other than
repair personnel authorized by BCM, or which have been subject to misuse, abuse, accident or improper
installation. BCM assumes no liability under the terms of this warranty as a consequence of such events.
Because of BCM high quality-control standards and rigorous testing, most of our customers never need to
use our repair service. If any of BCM products is defective, it will be repaired or replaced at no charge