Service manual

Revision 2/18/05 5 - 41
System Procedures
Windows XP Loading Procedure
Introduction
If the System Restore and Windows XP Repair
procedures did not correct the existing software issue,
try reloading Windows XP.
Reloading Windows XP will delete all information
stored on the hard drive, including all applications,
settings and patient data files.
Before you begin this procedure, be sure to back up
all patient data and settings files.
The software reload procedure for Windows XP-based
systems are significantly different from the procedures
for NT-based systems. This is due in part to Microsoft's
Product Activation policy for Windows XP.
The computers that VIASYS uses for its products come
preloaded with a version of Windows XP that is
different from the version sold in retail outlets. This
OEM (Original Equipment Manufacturer) version of
Windows XP is locked to the BIOS information of the
OEM motherboard, rather than to a unique installation
number based on computer configuration.
The advantage of this approach is that expansion cards
can be replaced, upgraded or added without de-
activating Windows XP. As long as XP sees the original
BIOS, it stays active. Even the motherboard can be
replaced, as long as the replacement motherboard is
manufactured by the OEM and retains the same BIOS.
In the unlikely scenario that the BIOS information does
not match, the PC would need to be activated within 30
days by contacting the Microsoft activation center via
the Internet or telephone call - just as in a retail scenario.
Items Required
The following items are required to load and configure
Windows XP:
• Windows XP Professional OEM Recovery Disk
• Windows XP software license number (attached to
the computer case)
• Windows 2000/XP Drivers CD (482-636203)
• The System Name and Workgroup
• Network IP address setup for the system
• Customer Data and Settings backups