Service manual
Revision 2/18/05 5 - 39
System Procedures
Windows XP Repair Procedures
Introduction
This section contains two procedures for restoring the
Windows XP operating system to working condition:
• System Restore
• System Repair
Due to the licensing requirements of Windows XP,
VIASYS no longer provides an Image Disk to restore
system software, as we did with our Windows NT-based
products. Therefore, it is more advantageous to try a
software repair, rather than a complete reload of the
operating system and device drivers. Except for physical
hard drive failures, you should never have to perform a
complete software reload. The software restore
procedure you use should be appropriate for the
symptom.
System Restore
The System Restore utility allows you to roll back the
system files to a point before a problem occurred.
Restore points are created every time you load an
application in Windows XP and can be created manually
as well. Use this utility when:
• Installing a new application causes a problem
• Updating a program or device driver causes a
problem
• Downloading a program or control from a website
causes a problem.
• You are unable to diagnose a problem, but know
approximately when the problem started
.
NOTE:
To reverse the System Restore process, repeat steps 1
through 5 above, and select Undo my last restoration
in step 3.
Step Action
1. Click on Start>Help and Support.
2. From the Pick a task heading, click on Undo
changes to your computer with System
Restore.
3. From the Welcome to System Restore screen,
click on Restore my computer to an
earlier time, then click on Next.
4. Choose the appropriate Restore Point from
the calendar on the Select a Restore Point
screen, then click on Next.
5. Click Next at the Confirm Restore Point
Selection screen. A progress window opens.
When the restore process completes, the
system reboots and reverts back to the
selected restore date.
6. Log back into Windows.
7. On reboot, a Restoration Complete window
appears. Click OK to close the window.