Service manual

Revision 2/18/05 4 - 9
Software Description
Error Reporting
When Windows XP detects an operating system or
application error, you can send an anonymous report to
Microsoft. An automated process searches the error-
reporting database for matching conditions and
responds with any troubleshooting information found.
To enable the Error Reporting feature,
Event Viewer (eventvwr.msc)
The Event Viewer maintains application, security, and
system logs for your computer. Examining the logs can
provide detailed information about hardware, software
and system problems.
The Application Log contains events logged by
applications or programs. For example, a database
program might record a file error in the application log.
Program developers decide which events to monitor.
The Security Log records events such as valid and
invalid logon attempts, as well as events related to
resource use such as creating, opening, or deleting files
or other objects.
There is no practical reason for
enabling security logging for VIASYS-only networks,
therefore this log is not utilized by default.
The System Log contains events logged by Windows
XP system components. For example, the failure of a
driver or other system component to load during startup
is recorded in the system log. The event types logged by
system components are predetermined by Windows XP.
To open the Event Viewer,:
Event Viewer Application Log Screen
Step Action
1. Click on Start> Settings> Control Panel>
System> Advanced> Error Reporting.
2. In the Error Reporting dialog box, select
Enable error reporting and checkmark the
boxes for Windows operating system and
Programs.
3. Click on OK to close the Error Reporting
window.
4. Click on OK to close the System Properties
window.
5. Close the Control Panel window.
Event Viewer/Application Log
Step Action
1. Click on Start> Run.
2. In the Run dialog box, type: eventvwr.msc
and click on OK. The Event Viewer window
pops up.
3. Double click on a log icon to view the list of
errors recorded in that log.
4. Double click on a list item to view details
about the selected error.