Service manual

Neurodiagnostic Instruments Service Manual
4 - 4 Revision 2/18/05
Remote Assistance
Remote Assistance allows you to invite a trusted person
to remotely and interactively assist you with a problem.
Offer Remote Assistance
This administrative tool allows an expert with Adminis-
trative rights to open a remote session without first
receiving an invitation. Offer Remote Assistance is dis
-
abled by default, and is not used by VIASYS.
Advanced System Information
This tool provides five links to detailed system
information, including hardware/software status and
error reports.
Windows Support Tools
This link provides instructions for loading advanced
support tools form the Windows XP Professional CD.
Resource Kit Tools
This web link provides access to the Windows XP
Professional Resource Kit Documentation.
My Computer Information
This menu item under Help and Support Center /Tools
allows you to view your computer’s hardware and
software status, and provides diagnostic information
about the health of the computer system. The difference
between this tool and the Device Manager (described
later in this chapter), is that this is a view-only tool.
System Restore
The System Restore utility allows you to roll back the
system files to a point before a problem occurred.
Restore points are created every time you load an
application in Windows XP. You can manually create
restore points as well. The procedure for doing a system
restore is provided in Chapter 5 of this manual
.
Network Diagnostics
The Network Diagnostics allow you to view software
and hardware network component information from a
central location. Depending on the scanning options you
select, Network Diagnostics scans your system to see
whether you have network connectivity, and whether
your network-related programs and services are
running. To run Network Diagnostics:
My Computer Information Screen
Step Action
1. Click on Start> Help and Support. The
Help and Support Center window opens.
2. Under Pick a Task, click on Tools.
3. Under Tools, click Network Diagnostics.
4. Under Network Diagnostics, click on Scan
your system.
System Restore Screen