User's Manual

STEP 2
Press “ ” to enter the Setting Menu (Fig. 2.2), press “1” to
enter the Connection Menu (Fig. 2.3). Then, choose one
of connection methods by pressing:
- “1” to connect WiFi or
- “2” to connect Cellular (GPRS/3G)
After network is successfully connected, WisePad™ 2 Plus
will enter the Transaction Menu (Fig. 2.4).
Quick Start Procedures
Sale Operation
Standalone Mode (Model: WPP22, WPP23)
STEP 1
Press and hold “ ” to turn on WisePad™ 2 Plus until
“STANDBY” is shown (Fig. 2.1).
STEP 1
In Transaction Menu (Fig. 3.1), press “1” to start the Sale
Operation.
STEP 2
Enter amount, then press “ ” to conrm (Fig. 3.2).
Fig. 2.2 - Setting Menu
Fig. 2.3 - Connection Menu
Fig. 2.4 - Transaction Menu
Fig. 3.1 - Transaction Menu
Fig. 3.2 - Enter Amount
Fig. 2.1 - Standby Mode
STEP 4
When transaction nish, “Approved” is shown (Fig. 3.8).
Then, press “ ” to print receipts.
** Remarks:
If the transaction is not successful, “DECLINED” will be shown on
the display. Then, press “ ” back to Enter Amount page (Fig. 3.2) to
start next transaction.
Fig. 6.7 - Approved
STEP 5
To print merchant receipt (Fig. 3.10), press “ ” to print
merchant receipt. If you don’t need, press “X”.
After nish, you can print customer receipt (Fig. 3.10),
press “ ” to print customer receipt, else press “X” to skip
this step.
Fig. 3.9 - Print Merchant Receipt
Fig. 3.8 - Approved
Fig. 3.10 - Print Customer Receipt
STEP 3
It will display Insert/Swipe screen (Fig. 3.3) and the
device can accept either magstripe or EMV IC card.
Steps of dierent payment methods:
a. Swipe magstripe card (Fig. 3.5)
b. Insert EMV IC card (Fig. 3.6). If you are required to
input PIN, please input via secure PIN pad and
press “ ” to conrm.
c. Tap NFC card (Fig. 3.7). Success tapping will have beep
sound and LED indication. (Please refer to NFC status
indicators)
** Remarks:
- If you need to cancel the transaction, please press “X” to cancel.
“CANCALLED” will be shown on the display and it will back to
Enter Amount page (Fig. 3.2) to start next transaction.
- If you pay by magstripe card or EMV IC card, please ensure that
the magstripe or EMV chip of the card is facing the right
direction.
- If you pay by using NFC card, please ensure you tap the NFC
payment card within 4cm range on top of the NFC marking.
- If the amount is higher than CVM limit in NFC payment, input
PIN is required.
Fig. 3.3 - Insert/Swipe
Fig. 3.4 - Start Payment
1100 2200 XXXX 5522
Member Since
00
Valid From
00/00
Valid Thru
00/00
JIMMY DONALDSON
CREDIT CARD
Fig. 3.5 - Swipe magstripe card
Fig. 3.6 - Insert EMV IC card
Fig. 3.7 - Tap NFC card
When the amount EXCEED the contactless limit
It will display the Start Payment (Fig. 3.4), the device can
accept one of magstripe, EMV IC and NFC card.
When the amount HAVEN’T EXCEED the contactless limit
Bluetooth
ON
STEP 2
Press and hold “ ” to turn on WisePad™ 2 Plus until
“STANDBY” is displayed on the LCD. And, turn on your
smartphone/tablet Bluetooth® pairing function (Fig. 4.2).
STEP 3
For rst time pairing, open the APP and click “Tap to
connect” (Fig. 4.3). Then, select “WisePad™ 2 Plus” in the
“Select the reader model” pop-up window (Fig. 4.4).
After that, “Device Ready” is shown on the top in Sale page
(Fig. 4.5).
** If you paired the device before, it will automatically pairing to the
device when open the APP.
Quick Start Procedures
Fig. 5.5 - Approved
Fig. 5.6 - Signature
Fig. 4.3
Fig. 4.4
Fig. 4.2
DOWNLOAD
APP
STEP 1
WisePad™ 2 Plus can support iOS (iOS 6.0 or above), Android
(Android 2.1 or above), Windows Phone 8 & MS Windows.
Download and install ocial application from APP Store
(Fig. 4.1).
mPOS Mode (Model: WPP21)
Fig. 4.1
Fig. 5.7 - Receipt
Fig. 4.5 - Sale
WisePad™ 2 Plus (0023)
Charge
Enter amount
No Reader. Tap to connect.
Select the reader model
WisePad™ 2 Plus
CANCEL
Sale Operation
STEP 1
In Sale page (Fig. 4.5), enter amount and press “Charge”.
Fig. 4.5 - Sale
STEP 2
In Payment Method page (Fig. 5.1), press a payment
method which you choose.
When you press “Credit Card”, the APP and the device will
go to Start Payment page (Fig. 5.2). Then, you can use
one of below payment methods to start the transaction.
a. Swipe magstripe card (Fig. 5.3)
b. Insert EMV IC card. If you are required to input PIN
(Fig. 5.4), please input via secure PIN pad and
press “ ” to conrm on device.
c. Tap NFC card (Fig. 5.5). Success tapping will have beep
sound and LED indication. (Please refer to NFC status
indicators)
** Remarks:
- If you would like to change to the other payment method in
Start Payment page (Fig. 5.2), press “Change payment method”.
Then, it will back to Payment Method page (Fig. 5.1) for next
transaction.
- If you pay by magstripe card or EMV IC card, please ensure that
the magstripe or EMV chip of the card is facing the right
direction.
- If you pay by using NFC card, please ensure you tap the NFC
payment card within 4cm range on top of the NFC marking.
- If the amount is higher than CVM limit in NFC payment, input
PIN is required.
Fig. 5.1 - Payment Method
Fig. 5.2 - Start Payment
Fig. 5.3 - Swipe magstripe card
Fig. 5.5 - Tap NFC card
1100 2200 XXXX 5522
Member Since
00
Valid From
00/00
Valid Thru
00/00
JIMMY DONALDSON
CREDIT CARD
Fig. 5.4 - Insert EMV IC card
STEP 3
When transaction nish, “Approved” is shown on the APP
and the device. (Fig. 5.5).
** Remarks:
If the transaction is not successful, “DECLINED” will be shown on
the APP and the device. Then, it will go back to Sale page (Fig. 4.5).
STEP 4
In Receipt page (Fig. 5.7), you can choose email, SMS
and print a receipt.
a. To send a receipt, press “Email” to input the email
address and press “enter”. Then, press “ ”.
b. To SMS a receipt, press “SMS” to input the contact
number and press “enter”. Then, press “ ”.
c. To print a receipt, press “print”. Then, the receipt will
be printed out from the device.
d. If you do not need receipt, press “New Payment” back
to Sale Page (Fig. 4.5) to start another payment.
Fig. 6.7 - Approved
i. Depends on card type.
ii. If amount is exceed the limit.
Under these situations, the APP will go to Signature page
(Fig. 5.6). To sign on white area and then press “Conrm”.
Cardholder’s signature is required under these situations:
Sign here
Conrm
Change payment method
Room 1602, 16/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong
www.bbpos.com
Need Help?
E: [e-mail] | T: [phone]
FCC Caution Statements:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End
user must follow the specic operating instructions for satisfying RF exposure compliance. This transmitter
must not be co-located or operating in conjunction with any other antenna or transmitter.
The mobile device is designed to meet the requirements for exposure to radio waves established by the
Federal Communications Commission (USA). These requirements set a SAR limit of 1.6 W/kg averaged over
one gram of tissue. The highest SAR value reported under this standard during product certication for use
when properly worn on the body is 1.362W W/kg.
For body operation, this device has been tested and meets FCC RF exposure guidelines when used with any
accessory that contains no metal and that positions a minimum of 15mm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Caution
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
©2017 BBPOS Limited. All rights reserved. BBPOS and WisePad™ are either trademark or registered trademarks of BBPOS Limited. iOS
is the trademark of Apple Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark of Microsoft Corporation in
the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by BBPOS Limited is under license. Other trademarks and trade names are those of their respective owners.
All details are subject to change without prior notice.
CAUTION & IMPORTANT NOTES
• Ensure to turn on the Bluetooth® function of your smartphone or tablet
before use.
• Please fully charge your WisePad™ 2 Plus before use.
• Please ensure that you have chosen the desired “Pairing” method of
WisePad™ 2 Plus before to start the connection process.
• Please ensure magstripe/EMV chip of the card is facing the right direction
when swiping or inserting card.
• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred,
microwave, incinerate, paint, or insert foreign object into the device. Doing
any of which will void the Warranty.
• Don’t immerse the device into water and place near washbasins or any wet
locations. Don’t spill any food or liquid on the device. Don’t attempt to dry
the device with external heat sources, such as microwave or hair dryer.
• Don’t use any corrosive solvent or water to clean the device. Recommend
using dry cloth to clean the surface only.
• Don’t use any sharp tools to point the internal components or connectors,
doing which may lead to malfunction and void the Warranty.
• Don’t try to disassemble the device to repair. Please contact your dealer for
repair and maintenance.
Revise v.4 / 20170322