Troubleshooting guide

Trying 140.252.53.86...

Connected to baytech.

Escape character is '^]'.

RPC-3 Telnet Host

Bay Technical Associates

Unit ID: flmn-4m-1b

Enter username>mce4pow

Enter password>_________[regular flamingos1a password]

Option(s) installed:

True RMS Current

Internal Temperature

True RMS current: 1.6 Amps

Maximum Detected: 1.7 Amps

Internal Temperature: 18.5 C

Circuit Breaker: On

Selection Outlet Outlet Power

Number Name Number Status

1 mce4 4 On

Type "Help" for a list of commands

RPC-3>reboot 1

(Now it counts down for 10 seconds before applying the power).

..RPC-3>logout

Now run initflam.pl at the flamingos1a prompt. You do not need to close any of the daemons to rerun

initflam.pl for this problem. At the start, initflam.pl will complain that the motor and mce4 daemons are

not up and listening, and ask if you want to continue. You do want to continue, as the daemons were

working properly before the crash of MCE4. MCE4 must be reinitialized, in order to set the proper

clocking of the array. If you were taking a spectrum, you need to reset the bias to 0.75 V. After it has

successfully initialized the EDT frame grabber (where it says "do you see 10 lines of text between a line

saying opening pdv unit 0 and a line saying done"), it will ask if you want to continue. You can type "y"

at this point.

Next, you need to take two junk frames with short exposure time (3 seconds). The first frame after

repowering and initializing MCE4 will look like a bad read; however, the second frame should look

normal.

b) Problem: The image will not read out. A communication error message appears.

The following error message appears during the integration:

UFClientSocket::connect> unable to connect to flmn-4m-1a, port #

52008Connection refused

ufdc> unable to connect to MCE4 command server agent...

Solution: The fiber optic serial communications between the perle and the MCE4 controller may have

been switched off inadvertently. There are two fiber converter units, one below the MCE4 controller on

FLAMINGOS@4-m, Ver. 2.39, 2013 April 23 Page 37 of 47