Owner`s manual

101
SYMPTOM: RANDOM GARBAGE CHARACTERS
CAUSE: Serial port configuration.
SOLUTION: In Model 24's configuration mode, match
baud rates, word size, stop bits, parity, and
handshaking with the connected device.
CAUSE: Cable length.
SOLUTION: Use shorter length or higher-quality cable.
Parallel cable should not exceed 15 feet. If using
serial cable, length should not exceed 150 feet.
PROBLEM: CANNOT SELECT PRINTER
CAUSE: Port selection.
SOLUTION: Port Select Code may be going out on
wrong port (e.g., Port Select Code is going out
COM1 and Model 24 is connected to COM2). Also
make sure selected port is designated as a printer
port and not as a computer port.
CAUSE: Improper Port Select Code.
SOLUTION: Match Port Select Code you are sending
to Port Select Code specified in configuration
mode. Check case of Port Select Code (upper or
lower). Also, remove any spaces between Port
Select Code and port number.
CAUSE: You are in Port Select Mode B with zero (0)
timeout.
SOLUTION: Switch to Port Select Mode A or enter a
timeout value, both via configuration mode.