Owner`s manual

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TECHNICAL SUPPORT
In the event you have problems with your print server, BayTech has
a staff of applications engineers on duty to assist you from 7 am to
6 pm (CST or CDT), Monday through Friday. When you call
BayTech Technical Support, please have the following information
available to help the applications engineers answer your questions
more efficiently:
1. Identify which BayTech print server you are using and have
the serial number handy (located on the back of the unit).
2. Identify what printers, plotters, or modems you have
connected to the BayTech print server.
3. Identify the current BayTech print server name and print
queues to be serviced.
4. Identify what cables and/or adapters you are using and the
lengths of the cables.
5. Identify the software packages you are using.
6. If possible, have a print-out of the BayTech print server
configuration status ready when you call.
Always call BayTech before dismantling your equipment
and/or before returning your print server to for repair.
Bay Technical Associates, Inc.
P.O. Box 387, 200 N. Second Street
Bay Saint Louis, Mississippi 39520 U.S.A.
Phone: [phone] or 800/523-2702
Fax: [phone]
Web Site: www.baytechdcd.com