Owner Manual
26
TROUBLE SHOOTING TIPS
Sometimes the burner does not light or has a only a meager match flame. Other times, the flame blows
out, burns yellow, or there is a flame inside the burner tube. These symptoms are common and easy to
remedy. The following Trouble Shooting Tips cover most questions and problems associated with outdoor
gas cooker appliances. Save this manual for future reference.
1. SYMPTOM:
Burner lights but the flame remains very small and will not increase for heat-up and cooking.
CAUSE:
Both LP cylinder and regulator couplings contain an EXCESS FLOW safety device that shuts off 90 percent
of gas flow should the hose be cut or severed. Sometimes this safety device can be activated when lighting
the burner. Opening the cylinder valve and/or regulator valve too quickly can create the rapid flow of
gas that activates the excess flow safety device.
POSSIBLE SOLUTION:
Repeat Lighting Instructions steps 1 through 6
on page 16. Follow lighting instructions and
be certain to S-L-O-W-L-Y open cylinder valve
one full turn, then S-L-O-W-L-Y open regulator
valves when lighting.
2. SYMPTOM:
Burner will not light.
CAUSE:
Blockage in burner from insects, spider webs, dirt dobber or wasp nests and debris.
This is a frequent problem in the Deep South.
POSSIBLE SOLUTION:
Clean burner to remove spiders, insect nests and other debris.
1. Turn gas OFF at LP cylinder valve and at regulator control knob.
2. Disconnect regulator hose assembly from burner and remove air control shutter.
NOTE: Wear eye protection when cleaning burner.
3. Use a narrow bottle brush or a stiff wire
bent into a small hook to run through the
burner tube. Push the bottle brush or bent wire
back and forth through the burner tube.
4. Wire brush entire surface of burner to
remove food residue and dirt.
5. Re-assemble air shutter and brass orifice connector
on burner. Re-connect hose to burner.
6. If burner is damaged, obtain a replacement burner.
Model BG12
Stiff Wire
with Hook
BG12
Burner
O
N
-
C
L
O
C
K
W
I
S
E
S-L-O-W-L-Y Turn
Regulator ON
S-L-O-W-L-Y Turn
LP Cylinder Valve
One Full Turn
O
N
-
C
O
U
N
T
E
R
-
C
L
O
C
K
W
I
S
E