Owner`s manual

M SERIES DAC
TECHNICAL SUPPORT
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TECHNICAL SUPPORT
BayTech has a staff of applications engineers on duty to assist you
from 7 a.m. to 6 p.m. (CST or CDT), Monday through Friday. If you
have problems installing, setting up, or operating your Bay Tech
product, please contact BayTech’s technical support office. For
information on all of BayTech’s data communication products, contact
our Web Site at the address shown below.
If you call the BayTech support desk, please have the following
information available to help the applications engineers answer your
questions efficiently. Use the next page to record vital information.
1. Identify which modules you are using and have the
serial number handy (located on the back of the unit).
2. Identify what host device and peripheral devices you
have connected to the M Series unit.
3. Determine the type of application you are using (e.g.,
the reporting and/or sampling method you are using).
4. Identify what cables/adapters you are using, the lengths
of the cable and who sold you the cables/adapters.
5. Identify any special options you may have ordered.
6. If possible, have a print-out of the unit's configuration
status ready when you call.
Bay Technical Associates, Inc.
200 N. Second Street, P. O. Box 387
Bay St. Louis, MS 39520-1000, USA
Telephone: [phone]
228-467-8231
FAX: [phone]
Web Site: www.baytechdcd.com