Owner`s manual

68
(Specifications).
Verify serial
parameters are
correctly configured.
Password Doesn’t
Work
Returns to prompt Caps Lock Password feature is
case sensitive. Type
password exactly as it
was originally
entered.
No menu when
accessing thru
external modem
Blank Screen Modem
settings
disagree with
RPC-2 RDR
Enter AT modem
commands to
configure modem to
operate with RPC.
See Appendix D
(Modem Command
Summary).
Cannot access
RPC-3 through
network port
Blank Screen Various Note what the CX
LED is doing. Refer
to Appendix C
(Diagnostic LED
Indications)
RPC OWNER’S MANUAL
____________________________________________________________
APPENDIX A
RPC TROUBLESHOOTING GUIDE
PROBLEM SYMPTOM CAUSE SOLUTION
Cannot access Outlet
Control or
Configuration
“X” in the menu line
for the desired
operation
Multiple Users Network user
overrides serial user.
Only 1 user in Outlet
Control or
Configuration at a
time. See logged
users, Page 56.