Installation guide

4-13
Chapter 4 Troubleshooting Procedures
Nortel Networks 5399 Access Switch Hardware Installation Guide
When the Remote Access Concentrator boots in Monitor Mode, the
service port terminal displays the load server host’s Internet address, and
indicates whether it receives a response to its Open File Request and to
any of its Read File Requests. The host’s progress reportindicates receipt
of any File Server Requests and its responses to such requests.
The host displays erpc_return 0 if it successfully receives a request and
is sending out an affirmative response. If any Remote Access
Concentrator-related files are missing or cannot be installed, contact
technical support.
Windows NT Host on the LAN
When troubleshooting a Windows NT host on the LAN, make sure that:
• The host is booted and functioning properly.
• The host can communicate with other network nodes using
standard Windows NT networking features and utilities.
• All Remote Access Concentrator software is installed
properly on the host. See the Software Installation Notes that
come with the Remote Access Concentrator software
release.
•Theerpcd daemon or tftp server (which loads the
operational image to the Remote Access Concentrator) is
running.
InTest Mode,erpcdontheloadserverhostdisplaysbootprogressreports.
In Monitor Mode, the Remote Access Concentrator displays boot
progress reports. The Remote Access Concentrator displays its reports
ontheserviceport terminalthatinvokesitsMonitorMode;erpcddisplays
its reports on the terminal that invokes its Test Mode.