Technical data

Quick-Starting Routers
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117342-B Rev. 00
Information about customer service is also available on the World Wide Web at
support.baynetworks.com.
How to Get Help
If you purchased a service contract for your Bay Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Bay Networks service program, call one of the following Bay
Networks Technical Solutions Centers:
Bay Networks Educational Services
Through Bay Networks Educational Services, you can attend classes and purchase
CDs, videos, and computer-based training programs about Bay Networks
products. Training programs can take place at your site or at a Bay Networks
location. For more information about training programs, call one of the following
numbers:
Technical Solutions Center Telephone number Fax number
Billerica, MA 800-2LANWAN 978-916-3514
Santa Clara, CA 800-2LANWAN 408-495-1188
Valbonne, France 33-4-92-96-69-68 33-4-92-96-69-98
Sydney, Australia 61-2-9927-8800 61-2-9927-8811
Tokyo, Japan 81-3-5402-0180 81-3-5402-0173
Region Telephone number
United States and Canada 800-2LANWAN; then enter Express Routing Code (ERC)
282 when prompted
978-916-3460 (direct)
Europe, Middle East, and
Africa
33-4-92-96-15-83
Asia/Pacific 61-2-9927-8822
Tokyo and Japan 81-3-5402-7041