User guide

301945-A

C-1

Appendix C

FAQ

This appendix lists commonly asked questions, with answers.

I have to get the BOM uploaded today and have taken out a new part number

for an item on the BOM. The system will not let me upload the BOM. Why? How

can this be expedited?

ANS: When you take out a new part, or increment the embedded revision

(e.g., the “A” in 123456-A.01), the change has to be manually processed to be

put on SAP. This may take a couple of hours, so plan ahead! If you need to

expedite this, look at the “New Part Request” email you received and contact

the quoted EDA engineer.

I have just taken out a part number, which has an incorrect description. Should

I delete the part and re-allocate a new number, or can someone correct the entry?

ANS: You do not have permissions to change the description, but the EDA

engineer (look at the “New Part Request” email you received) will if asked!

When I do a PCN, it asks me for a parent assembly number. Do I need to enter

all parents? Can I leave this blank and leave the system to find all parents?

ANS: The PCN program is written to always expect at least one part number

for the parent, so if no parent exists, then enter the part number itself. The

parent numbers entered are only special configuration kits (multiple

memory-configuration boards) on the PCN. To make the parent or parents

pick up any changes, you need to run

bom_upload

on them as well.

On a PCN, why is there an option on bumping the parent assembly? When

should I not bump this revision?

ANS: We only bump the parent revision if it is a multiple memory-option kit.