Troubleshooting guide

Chapter 5 Troubleshooting Open Security Extension Microsoft RRAS (SteelHead) Routers: Problem Resolution and Debugging
Advanced Technical Reference Guide 4.1 • June 2000 47
Microsoft RRAS (SteelHead) Routers: Problem Resolution and
Debugging
Common problems resolution
Cannot get logs from the router
See the SecureKnowledge Solution (ID: 10022.0.527050.2411096) in the Check Point Technical Services site
Error message while trying to install new license (only for 4.1)
See the SecureKnowledge Solution (ID: 10043.0.4395816.2572453) in the Check Point Technical Services site
OSE does not work when Anti Spoofing is set to other+
See the SecureKnowledge Solution (ID: 10043.0.6958228.2640175) in the Check Point Technical Services site
Debugging for Microsoft RRAS (SteelHead)
When having trouble installing the access list from the VPN-1/FireWall-1 GUI you could use the following
command from the command line (on the VPN/FireWall management module):
router_load -steelhead
Syntax:
router_load -steelhead <router> <conf file> <user name|XXX|PROMPT>
<password|XXX|PROMPT> [-command <command>]
The conf file is the router.cl file in the conf directory. This file doesn’t exist when configuring the
router network object on the VPN-1/FireWall-1 GUI. You can create this file by installing the Access list from
the GUI (when the router is not connected to the VPN/FireWall management module).
More Information
For more information on Managing Router Access Lists, see:
Version 4.1 SP1
Check Point 2000 Administration Guide
Chapter 4: Network objects, Router properties, pages 118-147,
Chapter 14: Network Address Translation, pages 464-470.
Version 4.1
Administration Guide
Chapter 4: Network objects, Router properties, pages 115-145,
Chapter 14: Network Address Translation, pages 459-464.
Version 4.0
Managing FireWall-1 Using the Windows/OpenLook GUI User Guide,
Chapter 2: Network Objects, Router Setup, page 40.