Troubleshooting guide

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Chapter 5: Troubleshooting Open Security Extension
In This Chapter:
Introduction ......................................................................................................................................................42
Nortel (Bay) Routers: Configuration and Problem Resolution....................................................................42
To configure an SNMP password on a Nortel (Bay) Router ..........................................................................42
Further security considerations...................................................................................................................43
Common problems resolution for Nortel Routers...........................................................................................43
Cannot get logs from the router ..................................................................................................................43
Error message while trying to install new license (only for 4.1)..................................................................43
What methods of packet filtering can a Bay router handle?.......................................................................43
OSE does not work when Anti Spoofing is set to other+............................................................................44
Cisco Routers: Problem Resolution and Debugging ...................................................................................44
Differences between Cisco router version 9 and 11: Support for Anti-Spoofing............................................44
Common problems resolution for Cisco Routers............................................................................................44
Multiple logs received from the Cisco router...............................................................................................44
Error message on the Import Access List window of the FireWall-1 GUI...................................................44
Cannot get logs from the router ..................................................................................................................44
Error message while trying to install new license (only for 4.1).................................................................44
OSE does not work when Anti Spoofing is set to other+............................................................................44
Access List download fails the first time a username is defined in the router’s enable mode....................44
Debugging of Cisco Routers...........................................................................................................................44
Cisco Pix Firewall: Problem Resolution ........................................................................................................45
Common problems resolution for Cisco PIX Firewall.....................................................................................45
Warning message when installing policy on Cisco PIX..............................................................................45
Cannot get logs from the router ..................................................................................................................45
Error message while trying to install new license (only for 4.1).................................................................45
OSE does not work when Anti Spoofing is set to other+............................................................................45
Tips for successfully installing a policy on a PIX device.............................................................................45
3COM routers: Problem Resolution and Debugging....................................................................................46
Common problems resolution for 3Com Routers...........................................................................................46
Cannot get logs from the router ..................................................................................................................46
Error message while trying to install new license (only for 4.1).................................................................46
OSE does not work when Anti Spoofing is set to other+............................................................................46
Debugging of 3Com Routers..........................................................................................................................46
Microsoft RRAS (SteelHead) Routers: Problem Resolution and Debugging ............................................47
Common problems resolution.........................................................................................................................47
Cannot get logs from the router ..................................................................................................................47
Error message while trying to install new license (only for 4.1).................................................................47
OSE does not work when Anti Spoofing is set to other+............................................................................47
Debugging for Microsoft RRAS (SteelHead)..................................................................................................47
More Information..............................................................................................................................................47