Troubleshooting guide

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Advanced Technical Reference Guide 4.1 • June 2000 Contents ii
Chapter 6: Troubleshooting Anti-Spoofing
Introduction…49
Common Problems Resolution…49
Debugging Anti-Spoofing…51
Chapter 7: Troubleshooting Security Servers and Content Security
HTTP Security server…54
How to Improve HTTP Security Server performance in a High Performance Environment…54
Resolving Common HTTP Security Server Problems…59
Troubleshooting Security Server Performance problems…63
FTP Security Server…66
The FTP security server…66
Resolving Common FTP security server problems…66
SMTP Security Server…71
SMTP Email Process…71
The SMTP Security Server Process…72
Troubleshooting Common SMTP Security Server problems…73
Understanding the error handling mechanism of the SMTP daemon…74
How SMTP Security Server deals with envelope format…75
Log Viewer Error Messages…75
What commands are supported by the VPN-1/FireWall-1 SMTP Security Server?…77
Debugging Security servers…78
More Information: Security servers and content Security…79
Chapter 8: Troubleshooting LDAP Servers and the AMC
Introduction…81
Troubleshooting LDAP Issues…82
Installation Issues…83
Configuration Issues…83
Known configuration problems…85
Working with the AMC…87
Working with LDAP…89
Known LDAP and AMC problems…89
Special Configurations…91
PKI Issues related to LDAP…91
Known Limitations…92
Debugging LDAP…93
More Information…95
Chapter 9: Troubleshooting Active Network Management
Troubleshooting Synchronization…98
Synchronization and High Availability…98
Resolving Common Synchronization Problems…100
Troubleshooting Fail-over…101
Fail-over in High Availability Applications…101
Debugging High-Availability…106